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Jeanne EtourneuxJE

Jeanne Etourneux

UX Research & CX Strategist

€750/day
41 projects
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jeanne

đź‘‹ UI/UX designer for over 6 years, I support large groups, startups, and web agencies in shaping their digital projects.

✨My clients:
I've worked on projects for Laboratoires Roche, Hermès, Kenzo, Vestiaire Collective, Air France, Kotn, Feather, Mihan Aromatics, Antidote Magazine, Pablo App (etc.). I had the opportunity to work with the ARBH agency for L'Oréal, Lancôme, Armani, Yves Saint Laurent, Maison Margiela, La Roche Posay, SkinCeuticals, Biotherm, Urban Decay, Pureolgy, Helena Rubinstein. I also collaborated with the Unify agency for Doctissimo, Auféminin, Netmums.

✍️ My expertise:
→ UX:
- Platform Audit: Performance, Ergonomics, UX/UI
- Define needs: Brainstorming and ideation with the project team, persona definition, story map and user story design, user observation and interviews.
- Wireframe design: Iterative approach, co-design with the project team and end-users.
- Test and improve: User journey testing.

→ UI:
- Mockup and prototype design
- UI kit design: DSM grouping all graphical elements

→ Project Management - Agile methodology:
- Project scoping and launch
- Strategic direction support
- Recruitment, team management
- Monitoring of graphic production, development, and testing

🎯 For better communication and meticulous respect for deadlines, you will follow each stage of creation through the implementation of collaborative tools.

—

Contact: jeannetourneux(at)gmail.com
  • French

    Native or bilingual

  • English

    Fluent

  • Italian

    Fluent

Can work on-site
Paris (up to 50km), Paris (up to 10km)

Experience

  • Roche SAS
    UX/UI Designer, Product designer
    PHARMACEUTICALS INDUSTRY
    November 2019 - Today (6 years and 7 months)
    Boulogne-Billancourt, France
    ✍️Missions :

    - Collaboration with POs to understand challenges and objectives
    - Research and analysis of user needs (interviews, observations, tests, data analytics,...) to identify their behaviors, needs, and expectations
    - Facilitation of co-creation workshops (ideation, design reviews,...) with various stakeholders
    - Creation of UX deliverables for projects (Benchmark, user journeys, wireframes,...)
    - Design of user journeys and experiences. Design and develop wireframes and prototypes (Sketch, Figma, Xd)
    - Creation of DSM and collaboration with global affiliates
    - Work in agile methodology (Scrum) and in close collaboration with business teams and developers
    - Sharing of UX/UI best practices
    - Participation in internal projects
    User Experience Design User Interface Design User Testing User Research UI Web Design Prototype Agile Method
  • Hermès
    UX/UI Designer, Product designer
    LUXURY GOODS
    September 2020 - December 2020 (3 months)
    Paris, France
    ✍️ Missions :

    - Translation of User Stories and brand needs into effective and elegant designs
    - Use of existing user interface resources for the design of new aspects, features, wireframes, and prototypes
    - Development of user testing strategies and integration of user feedback
    - Iterative design of interfaces and the experience of a feature or set of features
    - Creation of mockups on Figma and Sketch
    - Quality testing and spec creation for developers
    - Collaboration with the Product Owners, developers, and Project Managers team
    - Collaboration with visual designers to evolve the brand identity style guide
    User Experience Design User Interface Design User Testing User Research UI Web Design Prototype Agile Method
  • Air France
    UX/UI Designer, Product designer
    AVIATION AND AEROSPACE
    June 2020 - September 2020 (3 months)
    Paris, France
    ✍️Missions :

    - Definition of information architecture (IA), interaction design (UX), and interface design (UI) for responsive design applications (desktop, mobile, tablet)
    - User studies: observations, interviews, personas, customer journeys
    - Creation of wireframes, prototypes, and graphic mockups
    - Testing / Consideration of user feedback
    - Creation of graphic and ergonomic charters
    - Justification of conceptual and strategic choices
    - Participation in working groups during the design phase
    - Close collaboration with the project management team and the technical team
    - Monitoring of integration during front-end development phase
    - Participation in internal projects
    User Experience Design User Interface Design User Testing User Research UI Web Design Prototype Responsive Design

Reviews

5.0

Out of 33 ratings

ThomasT

Thomas

Roche Pharma France

Reviewed on 11/10/2022

Jeanne is a very talented, rigorous, and invested partner in every project she is involved in. Her skills in Customer Experience (CX), User Experience (UX), and User Interface (UI) design are solid and produce concrete results. Notably, as part of our collaboration, we designed our service offering for our clients, adapted the Corporate Design System, managed the Design as part of a migration of part of our digital ecosystem, designed end-to-end a medico-economic cost calculation solution, templated all marketing emails,... This collaboration has become a key asset in the success of our projects. Thank you, Jeanne!
F

Florence

UPINTOWN

Reviewed on 2/24/2021

It was a real joy to work with Jeanne, who quickly grasped the project and made it her own while being attentive to our needs. A great experience!

Recommendations

FU
FU
FU
Former user and 2 other people have recommended Jeanne

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Education

  • Master 1 Artistic Director in Visual Communication and Multimedia
    EPSAA
    2018
    epsaa.fr
  • Postgraduate Diploma Digital Media Lab
    EPSAA
    2017
    epsaa.fr

Skill set

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