Freelancer profile translated to English.
Back to original languageAbout Jean Michel
Customer loyalty, ecosystem trust, commercial attractiveness, natural customer return, recommendation effect.
These results are not a matter of chance: they arise when a company aligns its DNA with its organization and its way of serving its customers.
I will help you to (re)create your company DNA – that core identity that will make you unique in your market. The more distinctive a company is, the more it naturally attracts the right customers, the right partners, and the right employees.
Together, we will define a clear mission, truly embodied values, and a motivating vision. This strategic foundation will then allow us to build a differentiating positioning and align all your actions – from your marketing to your customer experience.
From there, everything becomes fluid: you know who you are addressing, how to stand out, what offers to propose, and above all, how to create a trusted ecosystem around your brand.
Result: increased revenue, strengthened customer loyalty, reduced turnover, and positive word-of-mouth that positions you as a benchmark.
Because well-defined DNA is not branding: it is a sustainable growth strategy.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Marseille (up to 50km)
Experience
- The Best Me (International)Sales DirectorJanuary 2021 - January 2024 (3 years)Sales: Development of sales for IronBodyFit, implementing high-performance commercial strategies to maximize results. Leadership: Supporting Gra cie Barra franchises in optimizing their operations and aligning teams on strategic objectives. Training: Design and delivery of La Tribu des Leaders, a structured program aimed at strengthening the skills of sales teams. Continuous professional development: Development and deployment of the Le Cercle des Leaders program, focused on the continuous skill enhancement of leaders and key employees.
- Full House CoffeeSales & Management Manager (Remote)January 2019 - January 2024 (5 years)Londres, CT, ArgentinaRevenue Growth: Annual increase of 10 to 12% through targeted commercial strategies. B2B Expertise: Development of tailor-made solutions for professional clients. Key Account Management: Support of key clients such as Shutterstock, Revolut, ICG, with strategic follow-up and negotiations.
- LeathamsSales and Logistics Manager (GMS)January 2015 - January 2018 (3 years)Londres, CT, ArgentinaItalian Market Expansion: Through adapted strategies and training of local teams. Sales Team Alignment: To the requirements of mass retail through internal programs. Logistics Optimization: For Sainsbury's, Tesco..., improving profitability.
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Education
- Master of FinanceUniversité FEG - AMU2004Master 2 : Economie et Finance
- Master of BusinessUniversity of Texas - Austin,2003Master 1 : Business School UT