Freelancer profile translated to English.

Description

After a long career in IT and organizational analysis, I now support companies and freelancers with arigorous, human, and pragmaticapproach.

My experience has taught me one essential thing:

tools and technologies are only valuable if they serve **people, uses, and clear processes**.

I primarily work onIT consulting**, **process analysis**, and **business analysismissions, with a particular focus onsimplicity**, **security**, and **mutual understandingbetween technical and business teams.

Accustomed to working with a wide variety of profiles—decision-makers, end-users, IT teams—I take the time to explain, structure, and secure, without unnecessary jargon or unrealistic solutions.

My goal is not just to deliver an analysis or recommendation, but toreassure, clarify, and durably advanceprojects.

Based in Geneva, I work flexibly according to contexts and needs, always prioritizing a relationship of trust and a job well done.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Genève (up to 50km)

Hautecoeur Digital Dreams
Apple & macOS Consultant — iCloud, Data Organization and Security
TECH
March 2014 - Today (12 years and 3 months)
Genève, Switzerland
Independent consultant specializing in Apple environments (macOS, iCloud) and digital system organization. For over 40 years, I have been assisting individuals, freelancers, and small businesses in understanding, securing, and optimizing their IT environment.

My approach is based on a methodical analysis of actual usage, data flows, and existing processes to propose clear, sustainable solutions tailored to the client's technical level. I always prioritize pedagogy, transparency, and data security, avoiding unnecessary complexity or reliance on opaque tools.

My interventions notably cover:

Analysis and resolution of macOS and iCloud issues
(data organization, synchronization, backups, security)

Structuring digital environments
(files, cloud, multiple devices)

Assistance with technical decision-making
(what to do, why, in what order)

Secure remote assistance or on-site interventions depending on the context

Consulting and support for WordPress projects, performance optimization, technical SEO, and best practices related to AI usage

Functional and business analyses, with an approach based on nested processes, clear deliverables, and defined scope.

Accustomed to working with very diverse audiences, I can adapt my communication to non-technical profiles as well as IT or marketing contacts. My goal is not just to fix a problem, but to make the client autonomous, confident, and capable of understanding the choices made.

I commit to well-defined missions, explicit deliverables, and simple communication, without vague promises or gadget solutions.
Diverses sociétés en Suisse
IT Consultant & Process Analysis
PUBLIC SECTOR
January 2000 - May 2015 (15 years and 4 months)
Genève, Switzerland
Consulting missions in process analysis, decision support, and information system structuring.

Intervention prior to projects to clarify needs, prioritize actions, and avoid unsuitable or premature technical choices.

Work focused on understanding usage, simplifying flows, and defining clear scopes, with deliverables understandable by non-technical decision-makers.

Missions for the study and configuration of management software packages carried out within the Geneva Administration (State) first as an IT services consulting firm employee, then as an employee of the State of Geneva in 2014/2015.
Software Configuration Complex Business Process Analysis User Training
Diverses sociétés en France
IT Consultant & Process Analysis
July 1980 - December 1999 (19 years and 5 months)
Missions in analysis, programming, and consulting in process analysis, decision support, and information system structuring.

Intervention prior to projects to clarify needs, prioritize actions, and avoid unsuitable or premature technical choices.

Work focused on understanding usage, simplifying flows, and defining clear scopes, with deliverables understandable by non-technical decision-makers.

Numerous missions carried out as an employee in various contexts (French banks, IT services firms, large agri-food industries).
Structured Analysis Cobol Programming Leading Small Teams Process Analysis IT Production Chain Implementation