About Jean-Marc
French
Native or bilingual
Experience
- BWTNetwork TechnicianApril 2023 - December 2023 (8 months)• On-site support.• Installation, configuration of printers,• Office 2019.• Incident management.• Workstation imaging• Network cable termination on site and in the rack.• Configuration and creation of accounts in "Aristote and CRM" (Business application).• Azure rights.• Access rights for shared Outlook mailboxes.Technical environment: Windows 10, Outlook 2019.
- LIVE INSTITUT-Network TechnicianJanuary 2024 - Today (2 years and 5 months)Reims, France• On-site support.• Office 365.• Incident management.• Workstation imagingTechnical environment: Windows 11, Outlook 365;
- ChaneliPhone TechnicianNovember 2022 - December 2023 (1 year and 1 month)• Replacement of 150 iPhones for 2 months across 3 sites + stores,• On-site support.Technical environment: Windows 10, XP, Outlook 2013, Office 365.
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Education
- BTS Electrotechnics2007BTS Electrotechnique
- Technical and Micro Support Greta2008Support technique et micro Greta