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Jean Marc GnahuieJM

Jean Marc Gnahuie

Supermalter

IT Support Consultant

€380/day
2 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jean Marc

Passionate about IT system management, I put my expertise at the service of companies to optimize and secure their infrastructures. Rigorous, responsive, and always attentive to needs, I ensure that each system functions optimally while remaining secure.

With skills in Windows system management, virtualization, cloud computing, and network management, I am capable of implementing technical solutions adapted to each environment. I ensure infrastructure performance and resilience by using cutting-edge tools and methods to quickly resolve any issues.

Whether for server administration, setting up backup solutions, or managing IT security risks, I am committed to providing technical services that meet the highest standards. My expertise in virtualization allows me to create flexible and scalable environments, and my knowledge of cloud computing ensures optimized remote resource management.

My goal is to guarantee the stability, security, and performance of companies' IT systems, while providing innovative solutions adapted to current challenges. Whether you need to maintain an existing infrastructure or migrate to new technologies, I am ready to support you at every step of the process.

Finally, my ability to work autonomously while remaining available to provide solutions to your technical problems makes me a reliable and committed partner for all your IT missions.
  • French

    Native or bilingual

  • English

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • Groupe AFP
    Freelance Technical Study and Operations Technician
    June 2023 - January 2025 (1 year and 7 months)
    Paris, France
    • Analysis and implementation of technical and IT systems
    • Project management, system maintenance, and infrastructure optimization
    • Provision of technical solutions adapted to client needs
    • Autonomous work in dynamic environments
    Windows 11 Tickit Ivanti Lenovo Microsoft Office
  • Singnaturit
    IT Support Technician
    DIGITAL AND IT
    August 2025 - Today (10 months)
    Paris, France
    IT Support and Maintenance: Incident and request management for 140 people.

    • System Administration: Server management, Active Directory, and Microsoft 365.
    • Onboarding / Offboarding: creation and management of user accounts and access rights.

    • Deployment and Automation: system updates, new version installation, and virtual machine configuration.
    • Security and Compliance: management of access, firewalls, and antivirus solutions.

    • Documentation and Best Practices: maintaining updated procedures and technical repositories.
    Office 365 Administration Jira/Confluence Active Directory Windows 11 Linux
  • Groupe METALINE
    Datacenter IT Technician
    January 2019 - January 2023 (4 years)
    • Management of P1, P2, and P3 incidents, server racking and stacking
    • Deployment and maintenance of the cabling network
    • Writing reports on tickets processed
    • Organization, machine audit, and security watch
    • Projects: Orange, Bouygues, Canal+, Renault Group

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Education

  • Professional Title of Higher Technician: Helpdesk Support
    Titre professionnel de Technicien Supérieur : Helpdesk Support
  • Datacenter Technician and Cybersecurity Analyst
    Olivet
    2018
    Technicien Datacenter et Analyste Cybersécurité,

Skill set

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