About Jean Marc
French
Native or bilingual
English
Basic
Experience
- Groupe AFPFreelance Technical Study and Operations TechnicianJune 2023 - January 2025 (1 year and 7 months)Paris, France• Analysis and implementation of technical and IT systems• Project management, system maintenance, and infrastructure optimization• Provision of technical solutions adapted to client needs• Autonomous work in dynamic environments
- SingnaturitIT Support TechnicianDIGITAL AND ITAugust 2025 - Today (10 months)Paris, FranceIT Support and Maintenance: Incident and request management for 140 people.
- System Administration: Server management, Active Directory, and Microsoft 365.
- Onboarding / Offboarding: creation and management of user accounts and access rights.
- Deployment and Automation: system updates, new version installation, and virtual machine configuration.
- Security and Compliance: management of access, firewalls, and antivirus solutions.
- Documentation and Best Practices: maintaining updated procedures and technical repositories.
- Groupe METALINEDatacenter IT TechnicianJanuary 2019 - January 2023 (4 years)• Management of P1, P2, and P3 incidents, server racking and stacking• Deployment and maintenance of the cabling network• Writing reports on tickets processed• Organization, machine audit, and security watch• Projects: Orange, Bouygues, Canal+, Renault Group
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Education
- Professional Title of Higher Technician: Helpdesk SupportTitre professionnel de Technicien Supérieur : Helpdesk Support
- Datacenter Technician and Cybersecurity AnalystOlivet2018Technicien Datacenter et Analyste Cybersécurité,