About Jean-Louis
French
Native or bilingual
Experience
- BPCE Infogérance & TechnologiesProject ManagerDecember 2019 - Today (6 years and 6 months)Paris, France
- ProdwareInfrastructure Project ManagerJune 2019 - November 2019 (5 months)19th arrondissement of Paris, 75019 Paris, France
- SYNAPSYS ITIntegration & Production EngineerJune 2018 - March 2019 (9 months)Saint-Quentin-en-Yvelines, FranceØ As a production engineer, responsible for the engineering, operation, and advanced N3 support of the team's scope of responsibility for the client CACF Projects carried out:§ Citrix Farms Audit§ Citrix Farms Application Migration Project§ Data migration management to SAN Scope of intervention:§ Technical intervention on acceptance and production application environments§ Maintaining applications in operational condition§ Active Directory, Data flow management (FTP, SFTP, SMB)§ Exchange with international entities§ Opening cases and exchange with publishers/suppliers§ Support for first-level support teams§ Writing technical documentation§ Opening incidents, change requests with offshore service towers§ Writing incident post-mortems, meeting minutes.§ Communication for interactions with technical teams, project managers, development and functional teams, and users
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