Jean Haguenauer

Design lead for core product & growth squads.

Features del ivery : Framed, designed, and shipped key product features by combining qual itative research, analytics, and rapid prototyping. Val idated outcomes through iterative usabi lity testing and feedback loops. User Research / Service Design : Led user research in itiatives and synthesised insights into personas, user journeys, and service maps to guide design decisions, enhance user experience, and al ign squads around shared goals. Transitioned the product to a new design system, co-developing Design system : scalable components with front-end engineers Product enablement and mentoring : Equipped product teams with workshop frameworks and research templates, fostering a culture of autonomy, collaboration, and continuous improvement.

Designed integrated journeys for digital and physical products/services.

Frontend Design & Prototyping

Led the design of front experiences for digital and physical products/services, using a human-centered design approach and design thinking methodologies. Consulting : Worked with cl ients to master their business goals and chal lenges, and to provide strategic design recommendations to help them achieve their objectives, increase customer satisfaction, and improve brand perception. New business : Identify and pursue new business opportunities by developing relationships with potential cl ients, participating in pitches and proposals, and demonstrating the value and impact of the company s services.

Developed and executed strategies to enhance brands positioning.

Creative brief : Created briefs, presentations, and reports that communicate strategic insights, recommendations, and metrics addressed to creative teams for execution. Trend analysis: Conducted research to analyse the competitive landscape, consumer behaviour, and market trends to inform strategic recommendations and brand positioning. Al ignment workshops: Col laborated with account teams, creatives, and clients to develop strategic solutions that meet business objectives, consumer insights, and market trends.