Freelancer profile translated to English.
Back to original languageAbout Jean Francois
Coach-trainer for over 15 years, my greatest passion is to enable professionals from all walks of life to progress personally and professionally. Coaching is a powerful tool for progress in management, launching an entrepreneurial project, and developing essential soft skills for effective work in a company.
My goal is to actively question you so that we can find the most suitable solutions for your situation together. Management is never acquired; taking the time to reflect on one's management practices and ways to improve is a strength that will allow you to gain confidence and achieve professional fulfillment.
French
Native or bilingual
Can work on-site
Châteauneuf-Grasse (up to 50km), Lyon (up to 100km), Marseille (up to 100km), Bordeaux (up to 50km), Paris (up to 50km)
Experience
- BM CONSEILTrainer CoachCONSULTING AND AUDITSApril 2004 - Today (22 years and 4 months)Châteauneuf-Grasse, FranceDesign and delivery of training for learners from all sectors of activity.Individual and group consulting and coaching.Fiercely committed to symmetry in workplace relationships to enhance economic efficiency.Convinced that one of the primary missions of every Manager is to create an environment and establish interpersonal relationships conducive to improving the Quality of Work Life for their employees.Also convinced that it is necessary to focus on employee needs to satisfy customers. "Employees first, customer second"!Firmly attached to a posture imbued with Appreciative Inquiry to support change and transformations.Partner with a major player in the Mass Distribution sector for the success of apprentice training programs.https://www.bmcformation.fr
- Carrefour ManagementEducational Manager & TrainerRETAIL (LARGE RETAILERS)January 2000 - June 2002 (2 years and 6 months)Antibes, FranceDesign and delivery of training modules for Carrefour Group's Senior Executives:- Managing with the Allies Strategy- Management of control points- Succeeding in annual reviews- Managing with colors- etc...
- Carrefour ManagementHuman Resources Development Manager & Customer ServiceRETAIL (LARGE RETAILERS)January 1992 - December 1999 (8 years)Bègles, FranceAt the Carrefour hypermarket in Brest, then at the Bègles store upon its creation, I was in charge of the checkout teams, then the Human Resources Department. My teams represented one-third of the store's staff, between 120 and 150 people.My interpersonal and managerial skills enabled me to achieve high levels of employee engagement and to durably reduce absenteeism and turnover.The smooth functioning of the checkout team, an essential cog in a hypermarket, allowed these stores to generate very good results in terms of customer satisfaction and economic profitability.
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Education
- Initial trainer trainingCarrefour Management School - Marcel Fournier Institute2000Immersion intensive de six mois avec des formateurs. Formation à l’animation de modules Carrefour destinés aux cadres du groupe.
- Master of Social Law and Human ResourcesFaculty of Law of Dijon1987
Certifications
- NLP Practitioner TrainingTremblay Formation (Quebec)2002