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Description

I help companies structure, automate, and optimize their revenue processes through Salesforce and its integrated tools.

My goal is twofold:

To ensure your tools serve your teams, are designed for your organization, and positively impact your revenue.
To align your Sales, Marketing, Customer Success, and Finance teams around a common vision, driven by clear metrics and functional workflows.

🚀 What I can do for you

🔍Audit

Analyze your Sales/CS/Marketing/Finance processes and identify areas for improvement
CRM (Salesforce) and data model diagnostics

🤖 Automation & Structuring

Based on identified friction points, choose solutions:

Redesign your Salesforce objects (Clean layouts, remove unused fields)
Redesign or create funnels (sales/marketing/renewal)
Automate low-value-added tasks (Salesforce Flows, No-Code)
Integrate external tools: Aircall, Modjo, CPQ, DocuSign, Metabase
Implement or redesign existing processes: Quote-to-cash, Acquisition Process, Renewal, Onboarding

📊 Data & Steering

Create dashboards to analyze your business activities.

Some examples:

For Finance: Cash flow tracking, Billing performance, MRR/ARR, Customer Lifetime Value, Acquisition Cost, …
For Sales teams: Conversion rates at each funnel stage, Outbound/inbound grading
For Management: MRR/ARR tracking, Performance monitoring, Sales forecasting

**🎯 For whom?

B2B / SaaS startups in the structuring or scale-up phase, SMEs with complex sales cycles, Revenue teams lacking visibility or solid processes.

🔧Tools mastered

Salesforce (Sales Cloud, Marketing Cloud, CPQ, JustOn, API PUB/SUB), Aircall, Modjo, Google Sheets, Notion, Zapier, Metabase

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
German
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Contexte
Revenue Operations Manager
PRESS AND MEDIA
July 2021 - May 2025 (3 years and 10 months)
Paris, France
As the first Revenue Operations Manager in the company, I built the function from scratch — structuring the roadmap, detailing and prioritizing projects, and defending strategic choices before the executive committee.

I focused on helping revenue teams streamline and optimize their processes, driving efficiency, alignment, and revenue growth.

My role revolved around two main missions: Build and Run.

🔧 Build

I led multiple high-impact cross-functional projects, including (among others):

- API Integration: Synchronizing data between our website and Salesforce CRM, ensuring full consistency.

- Cash Monitoring: Built a cash flow system for Finance, improving forecasting and strategic decision-making.

- Overdue Invoice Recovery: Automated follow-ups, reducing overdue payments from 30% to under 5%.

- Sales Enablement & Automation: Implemented tools (Aircall, Modjo) and Salesforce Flows to streamline recurring tasks and improve efficiency.

- Lead Funnel Optimization: Redesigned the top of the acquisition funnel, improving visibility on conversion rates.

- Quote-to-Cash Redesign: Audited and redesigned the process, built the solution using CPQ/DocuSign, and developed a dynamic pricing calculator to save time and ensure pricing consistency.

- Analytics Dashboards: Provided sales reps with actionable insights on prospects and clients.

⚙️ Run

- Supported users with CRM/tools issues and trained newcomers.

- Documented processes in a centralized knowledge base.

- Acted as primary contact between Tech and Revenue Operations for CRM integrations.

This dual focus — building RevOps from the ground up and ensuring seamless operations — enabled teams to work more efficiently, make better decisions, and focus on growth.

Tech Stack: Salesforce (CPQ, Sales Cloud, Service Cloud, Account Engagement (Pardot), JustOn), Slack, Tableau CRM, Metabase, BigQuery, Aircall, Modjo, Google Sheets, MixMax
Salesforce Revenue Operations Customer Relationship Management (CRM) Process Optimization Data Analysis
Contexte
Key Account Manager
PRESS AND MEDIA
April 2020 - July 2021 (1 year and 3 months)
Paris, France
Managing and growing a portfolio of major clients (CAC 40 and Multinational Companies, SMC, Professional Federations).

Building up and maintaining long term customer relationships by responding to customer requests and managing/resolving customer issues.

Understand client organisational context and challenges, gather requirements and build adapted solutions.
Sales Negotiation