Freelancer profile translated to English.
Back to original languageAbout Jean-Etienne
Do you lack time to follow up with your clients and chase your quotes? I'll take care of it.
As a Customer Relations Officer, I handle the daily creation and follow-up of quotes, customer and prospect follow-ups, CRM data entry and updates (E-deal, Sage X3), as well as after-sales service.
I offer TPEs, artisans, and small businesses flexible support, a few hours a week, to ensure no commercial opportunity is missed.
Available for one-off or regular assignments – rates vary depending on duration and needs.
French
Native or bilingual
Can work on-site
Rouen (up to 50km)
Experience
- SESA SYSTEMSCustomer Relations OfficerE-COMMERCEJanuary 2025 - Today (1 year and 5 months)Do you lack time to follow up with your clients and chase your quotes? I'll take care of it.As a Customer Relations Officer, I handle the daily creation and follow-up of quotes, customer and prospect follow-ups, CRM data entry and updates (E-deal, Sage X3), as well as after-sales service.I offer TPEs, artisans, and small businesses flexible support, a few hours a week, to ensure no commercial opportunity is missed.
- VERITABLESector ManagerJanuary 2023 - December 2024 (1 year and 11 months)Lille, FranceSector Manager North / Belgium- Implementation and training of the Krefel brand (21 stores)- Management of customer portfolio (200 stores)- Mastery of tools and business piloting- CRM Management
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Education
- MBA Business ManagerPIGIER LILLE2023
Skill set
Categories
- Other