Jean-Emmanuel Pozzi

I have over 15 years of experience in IT, with a strong specialization in the adoption of digital technologies and user support. I drive the transformation of usage for several thousand employees, combining change management, user experience, and IT performance. I act as a liaison between IT teams and business units to align operational needs and technological solutions. Today, I am focusing on creating tangible value around generative AI and Microsoft Copilot, with a clear objective: to make technology simple, useful, and truly adopted on a daily basis.

I design and manage user-centered change support initiatives. I define structured communication plans adapted to the organization's challenges, while identifying priority elements to facilitate adoption. I create clear and accessible educational content (flyers, guides, onboarding materials) to support the deployment and use of AI and Microsoft 365 tools, with a constant objective: to make new tools understandable, useful, and truly adopted.