Freelancer profile translated to English.

Description

Product Owner / Business Analyst in complex and regulated environments, I support business and IT teams in information system transformation projects, from initial scoping to deployment, combining both strategic vision and hands-on delivery. Available for freelance missions.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

SFR Altice Campus Paris 15
Product Owner
TELECOMMUNICATIONS
May 2025 - Today (1 year and 3 months)
Paris, France
Innovation company and 2nd French operator, SFR revolutionizes usage thanks to its powerful Fibre, 4G, 5G network and its cutting-edge expertise. SFR is part of the Altice France group and supports nearly 27 million customers daily.

Within the SFR B2B IT Department, and more specifically in the entity responsible for CRM, migration of functionalities from a thick client (RCE Clarify) to a thin client for managing SFR B2B professional clients.
• Implementation of electronic billing within SFR B2B
• Migration of the COMÈTE application to the RC360 platform, with a technical redesign in Angular, modernization of the user interface, and improvement of the module's maintainability and scalability
• Assist business teams in identifying needs and defining new functionalities
• Be the guardian of the backlog, complete Story Mapping on the fly, and participate in User Story prioritization
• Communicate the Product and Sprint strategy to iteratively achieve the expected business gains
• Write Epics and User Stories, as well as functional and technical specifications
• Support designers and developers to ensure the quality and visual consistency of the user experience
• Participate in agile and business meetings
• Organize and contribute to the various phases of integration, validation, and user testing, as well as deployment operations
• Ensure change management by participating in communication activities with project stakeholders
• Manage all development phases from design, testing, to deployment
Environment: XML, SQL, JSON, Jira, Figma, GitLab, Oracle SQL Developer, PostMan, Notepad ++, Confluence.
CRM B2B Electronic Billing Product Ownership Backlog Management Migration
RTE - La Défense
Proxy Product Owner
ENERGY AND UTILITIES
September 2023 - April 2025 (1 year and 7 months)
Paris, France
The application is intended for national dispatchers and traders.
• Be the guardian of the backlog, complete Story Mapping on the fly, and participate in User Story prioritization
• Write User Stories: business rules, acceptance tests, data sets, data model update
• Contribute to the development of reference documentation
• Use implementation documents and guides in English.
• Test User Stories and reported anomalies
• Write non-regression test cases
• Support the development team to ensure a good understanding of needs and monitor developments
• Participate in agile and business meetings
• Coordinate business acceptance phases
Business Analysis Functional Acceptance Proxy Product Owner Go-live IT Transformation
EDF
Functional Administrator
ENERGY AND UTILITIES
June 2020 - September 2023 (3 years and 3 months)
92700 Colombes, France
Project: VEGA - Functional Administration of the Market IS
Support for EDF's contract management and billing applications. The objective of this mission is to ensure the correct billing level for EDF's professional clients for electricity and gas.
• Salesforce Administrator
• Ensure the maintenance of functional and technical knowledge necessary for the sustainability of the application scope
• Monitor the proper functioning of applications by ensuring their operational maintenance (corrective and evolutionary maintenance)
• Automation of recurring tasks
• Mass data recovery (modification/injection/deletion)
• Monitor production and provide support to business units (querying, data extraction, defining needs, prioritizing evolutions, etc.).
• Analyze production incidents (Analyze logs, sources, database data to identify the origin of problems)
• Ensure data consistency and quality
• Monitor and manage activity (Production of indicators, reports, dashboards)
• Write operating procedures
• Report anomalies, prioritize, and coordinate with partner teams.
• Regularly evaluate product performance, participate in improving the monitoring of flows
• L1, L2, L3 application support
• Support for go-live: preparation of the homepage, post-deployment monitoring, demos to users.
• Agile methods: SCRUM - SAFE
Environment: FileZilla, VBA - Visual Basic for Applications, Keepass, XML, PL-SQL, SQL, jQuery, Redmine, JSON, XML Spy, Github, Oracle SQL Developer, Salesforce, Git, Notepad ++, Microsoft Power BI, MySQL, Jira, Mantis, GitLab, Jenkins, Oracle applications, Confluence.
Functional Administration Application Support Data Management & Repositories (MDM, Data Quality) Reporting Business Process Automation