Freelancer profile translated to English.
Back to original languageAbout Jean
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- OAKLAND GroupSenior Support EngineerEDUCATION AND E-LEARNINGAugust 2022 - July 2024 (2 years)Genève, SwitzerlandChoice of a bug tracking tool for support: Taiga + Docker installationLevel 2/3 technical support for different projects/clients (EPFL, STALKS, RANDSTAD)
- Retrieval and analysis of server logs (grep, curl)
- Use of JIRA/Confluence to feed a knowledge base
- Deployment of patches in Recipe and Production (Nexus, Teamcity)
- Management of production incidents and client communication
- CIUP FNAKWeb DeveloperEDUCATION AND E-LEARNINGJune 2014 - Today (11 years and 11 months)Strasbourg, France
- MP BiomedicalsWeb DeveloperMEDICALJuly 2013 - May 2014 (10 months)Illkirch-Graffenstaden, France
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Education
- BTS Industrial ComputingLycée Alphonse HEINRICH (Haguenau, 67)2003