Jean-Christophe Annonay

**Context**: Merger/Acquisition (M&A), critical Transitional Service Agreement (TSA) exit, international Pharma environment.
*D365 F&O Program Management(Budget > €10M): Led a "Task Force" of 40+ collaborators (internal, publishers, freelancers). Managed budget and schedule trade-offs against M&A financial stakes (TSA penalties)*International Recovery & Deployment(10 countries): Critical takeover of the Europe region (Italy, CEE) securing Go-Live in 2.5 months. Managed Core Model deployment in Asia (China, Vietnam, Singapore) and France*GxP & CSV Compliance Management(GAMP 5): Defined validation strategy (VMP) and supervised the V-cycle (URS, IQ, OQ, PQ) for critical flows. Ensured Data Integrity and compliance with standards (Audit Trail, E-signatures)

• **Risk Management & Audit Readiness**: Implemented a Risk-Based approach for change controls (Change Control & Impact Analysis). Successful audits (France, Poland, Romania) through formal evidence production (Validation Reports, Traceability Matrices)
• **Architecture & Migration**: Led complex data migration (Legacy SAP to D365), advanced WMS configuration, and defined security matrices (Segregation of Duties)
• **Vendor Management & Annual Maintenance Contract (AMC)**: Negotiated AMC contracts (10% savings on daily rates vs. budget) and transitioned to a hybrid model (Fixed-price + Capped time & materials)
• **IT Department Transformation & Competence Center**: Scaled up the IT organization post-merger. Created the ERP Competence Center: recruited 7 experts and internalized maintenance to reduce integrator dependency

**Environment**: Dynamics 365 F&O, Power Platform (BI/Automate), Azure DevOps, Talend, FuturMaster, GxP Validation

**Context**: Subsidiary of 250 employees. Replacement of an obsolete proprietary system, standardization of the offering, and Cloud migration.

• **End-to-End IT Overhaul Management**: Managed the complete cycle, from the upstream phase (writing specifications, managing the tender and selecting the solution/publisher) to the final deployment

*Project Management(Budget < €5M): Implementation of the Salesforce / Azure / WMS Reflex ecosystem. Managed a hybrid team of 20 collaborators (internal, freelancers, integrator) and managed publisher relations

• **Cloud Architecture & Modernization**: Led the strategic technical shift ("Move-to-Cloud") towards the Azure/Salesforce ecosystem and decommissioning of On-Premise servers
• **Governance & Transverse Leadership**: Facilitated Solution Design workshops by streams and arbitrated strategic conflicts (Subsidiary CEO vs. Group Management) through structured committees
• **Operational Performance & ROI**: Optimized Field Services routes and fully digitized technicians on tablets/mobiles. Achieved 15% savings on material procurement costs
• **Agile Transformation & Coaching**: Change management methodology (Agile Coach). Implemented the Kanban method and associated rituals to align the entity with Group standards

**Environment**: Salesforce, Microsoft Azure (Cloud), WMS Reflex, Talend, ServiceNow, Jira (Kanban)

**Periods**: 2016 – 2018 & 2011 – 2013
**Context**: Subsidiary of 250 employees. Replacement of an obsolete proprietary system, standardization of the offering, and Cloud migration.

• **End-to-End IT Overhaul Management**: Managed the complete cycle, from the upstream phase (writing specifications, managing the tender and selecting the solution/publisher) to the final deployment

*Project Management(Budget < €5M): Implementation of the Salesforce / Azure / WMS Reflex ecosystem. Managed a hybrid team of 20 collaborators (internal, freelancers, integrator) and managed publisher relations

• **Cloud Architecture & Modernization**: Led the strategic technical shift ("Move-to-Cloud") towards the Azure/Salesforce ecosystem and decommissioning of On-Premise servers
• **Governance & Transverse Leadership**: Facilitated Solution Design workshops by streams and arbitrated strategic conflicts (Subsidiary CEO vs. Group Management) through structured committees
• **Operational Performance & ROI**: Optimized Field Services routes and fully digitized technicians on tablets/mobiles. Achieved 15% savings on material procurement costs
• **Agile Transformation & Coaching**: Change management methodology (Agile Coach). Implemented the Kanban method and associated rituals to align the entity with Group standards

**Environment**: Salesforce, Microsoft Azure (Cloud), WMS Reflex, Talend, ServiceNow, Jira (Kanban)