Freelancer profile translated to English.
Back to original languageAbout Jean Charles
Looking for a Product Manager?
You've come to the right place.
I am a Product Manager with over 10 years of experience.
I have worked with major players such as Bouygues Télécom, Orange, Caisse d’Épargne, and Airbus.
I focus on the following areas:
• Auditing product and agile practices to identify areas for improvement.
• Building and communicating a product vision to provide clear direction.
• Analyzing business challenges and user needs.
• Leading discovery phases to inform product decisions and reduce risks.
• Translating business needs into actionable features and user stories.
• Structuring and prioritizing the backlog to deliver more value.
• Leveraging data to inform decisions, measure results, and adjust priorities.
• Facilitating agile rituals and workshops throughout product development.
• Managing delivery to ensure reliable execution, improve quality, and reduce Time to Market.
• Enhancing adoption, satisfaction, and retention.
• Developing teams' product maturity and embedding a value-driven culture.
I also have advanced expertise in Scrum (PSPO I, II, III and PSM I, II), SAFe (SAFe PO/PM, SAFe SM), and Kanban (PSK I).
This is supported by a structured 30-day onboarding process designed to create value from day one.
Transparency is also central to my working method.
I share a weekly report of tasks completed.
Have a project? Contact me, I respond in less than 1 hour.
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product manager, product management, product manager data, product managers, product manager saas, product manager mobile, product manager ia, product manager e commerce, "product manager", product manager web, product manager ux, product manager no code, Product Management, product strategy, product roadmapping, product discovery, Product Market Fit, Functional and technical specifications, Delivery Management, product management project management
French
Native or bilingual
English
Conversational
Can work on-site
Toulouse (up to 50km), Bordeaux (up to 50km), Paris (up to 50km), Marseille (up to 50km), Lyon (up to 50km)
Experience
- AIRBUSProduct ManagerAVIATION AND AEROSPACEApril 2022 - Today (4 years and 2 months)Toulouse, FranceAirbus is one of the world's leading aerospace companies. The group operates in commercial aircraft, helicopters, defense, and space, with over 180 locations and 160,000 employees.I joined the Scrum Team (8 people: PM, PO, functional support, Lead Dev, and 4 developers) for the DefineIT project.To deploy an end-to-end cabin customization tool for the A330/A350 programs.With the objective of reducing the lead time between order and aircraft commissioning.My responsibilities:I - Manage the product lifecycle, from discovery to delivery:• Define the product vision and an outcome-oriented roadmap.• Analyze business and user needs.• Lead ideation, scoping, and validation phases.• Structure and prioritize the backlog.• Align stakeholders on product objectives.II - Support adoption:• Train users by role and commodity.• Maintain up-to-date functional documentation.III - Ensure execution reliability and quality:• Reduce batch size.• Limit WIP through Kanban practices.• Manage releases and fix versions in Jira.• Manage production bugs in Jira, from qualification to resolution.• Implement and monitor test plans in Xray: functional and non-regression tests.• Oversee UAT/BAT and GO/NOGO decisions before release.Results:• Optimization of option catalogs, ensuring data continuity and standardization of contractual documents for airlines and engineering.• Deployment of 70% of A330/A350 commodities, reducing reliance on legacy tools and ensuring end-to-end customization.• Streamlined customization meetings through real-time 3D visualization, accelerating decision-making.• Reduced Time-on-Task through the use of lo-fi and hi-fi prototypes.• Reduced TTFV, increased adoption, and CSAT of 9/10.• Test coverage increased from 30% to 90%.
- OrangeProduct OwnerTELECOMMUNICATIONSSeptember 2019 - March 2022 (2 years and 6 months)Toulouse, FranceOrange is a major player in telecommunications and digital services. Present in 26 countries, the group supports individuals, businesses, and institutions with connectivity, cybersecurity, and digital services, serving over 340 million customers and employing 123,500 people.I joined the Fiber Team (7 people: SM, PM, PO, Lead Dev, and 3 developers) to design two contract monitoring platforms for AMII and RIP areas.To secure the management of FttH deployment commitments and reduce Orange's exposure to regulatory penalties.My responsibilities:I - Own the product from discovery to delivery:• Translate the product vision into measurable objectives.• Lead solution ideation and validation phases.• Structure and prioritize the Product Backlog.• Scope features and write user stories.II - Manage quality and secure releases:• Manage production bugs, from qualification to resolution.• Implement and monitor test plans in Xray: functional and non-regression tests.• Manage UAT/BAT and make release decisions (GO/NOGO).• Support application adoption: train users, personalize journeys, and maintain updated documentation.Results:• Implementation of 2 DataViz platforms providing a 360° view of FttH deployment.• Significant reduction in RAF (Remaining Amount Financed) from Q1 2020 onwards, thanks to a bonus/malus system.• 90% of features reaching their target thanks to hi-fi prototypes and enhanced collaboration with the business.• -30% WIP through Kanban practices, with a reduction in Cycle Time and improved Time-to-Market.• Continuous delivery improvement: reduced batch size, 100% digitized tests in Xray, and implementation of a CI/CD pipeline.• Reduced TTFV, accelerated adoption, and 2 additional projects won thanks to the perceived quality of the 2 apps.• Participation in the implementation of the Fiber Train with the RTE.
- Capitole Finance-TofinsoProduct OwnerBANKING AND INSURANCENovember 2017 - August 2019 (1 year and 9 months)Toulouse, FranceCapitole Finance-Tofinso is a French specialist in leasing finance, a 100% subsidiary of Caisse d’Épargne de Midi-Pyrénées and part of the BPCE group. Operating in the automotive financing market, the company draws on over 55 years of expertise, more than 180 employees, and three national brands.I worked in tandem with the Sales Manager.To redesign the subscription tool for automotive leasing offers and deploy a new tool for managing commercial offers.My responsibilities:I - Manage the automotive functional scope:• Provide functional support for the automotive department to handle requests and issues and ensure service continuity.• Gather, qualify, and formalize business needs.• Lead working groups with stakeholders.• Translate needs into functional specifications.• Manage production bugs in Jira, from qualification to resolution.II - Ensure deliveries and support adoption:• Define test scenarios and manage functional acceptance testing.• Track and plan releases using Jira and Confluence.• Train users and maintain documentation.Results:• 40% of leasing files migrated to the new tool, reducing reliance on legacy systems.• Increased productivity from pre-sales to key handover thanks to a streamlined E2E process.• E2E Lead Time divided by 4 for the creation and management of commercial offers due to the elimination of manual data entry and automation of data flows.• TTFV halved, accelerating onboarding and strengthening team autonomy.• 50% reduction in FRT (First Response Time) thanks to the implementation of local N-1 support.• Increased end-user satisfaction in incident management due to more responsive and qualitative support.• Accelerated adoption of Scrum through workshops on roles, ceremonies, and the Product Backlog.
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Education
- MBA E-BusinessMBA ESG2016MBA ESG est une école parisienne reconnue pour ses formations professionnalisantes de niveau Bac+5. Forte de 40 ans d’expertise pédagogique, elle propose 23 MBA certifiés RNCP niveau 7, conçus pour développer des compétences directement mobilisables en entreprise. J’ai suivi une formation sur les sujets suivants : • Marketing digital : satisfaction client, comportement des consommateurs en ligne, achat média, monétisation de contenu, CRM, participation au Google International Challenge. • Gestion de projet IT : gestion de projets web, DNS, hébergement, modélisation des systèmes d’information (UML), bases de données (SQL). • Développement web : HTML5, CSS3, JavaScript, XML, PHP/MySQL. Diplôme obtenu avec Mention Bien.
- Master 1 - Web Project ManagementSup Career2015Sup Career est l’école de formation continue de l’écosystème INSEEC. Elle propose une approche professionnalisante, fondée sur l’expérience terrain, l’intervention de professionnels reconnus et le développement de compétences alignées avec les attentes du marché. J’ai suivi une formation portant sur les sujets suivants : • Management de projet multimédia • Techniques de référencement • Webdesign • E-pub • Webmarketing • Business english, • Développement / intégration
Certifications
- PSPO III - Professional Scrum Product Owner IIIScrum.org2026