About Jean-Charles
English
Fluent
French
Native or bilingual
Experience
- Coachline SARLHIGH-TICKET CLOSERJanuary 2015 - January 2025 (10 years)Geneva, SwitzerlandSpecialist in French-speaking closing for premium programs €5k – €30k, 10 years in a leading Swiss coaching company.Objective: Close premium coaching programs (€5k to €30k). Conversion: Transformation of 11 calls/week with a 47% rate (vs 23% internal average).Efficiency: Reduction of the sales cycle from 15 to 4 days thanks to the creation of the "Coachline 5-P" score.Results: €5.4M in revenue generated (22% of the company's total revenue) and 1,250 clients converted.
- Caracall SASETTER / SDRJanuary 2012 - January 2015 (3 years)Appointment Setter / SDR Pioneer of B2B prospecting for a Parisian 360° marketing agency, 2 years in hyper-growth.1. Make 10 cold calls and 20 ultra-personalized emails/day (SalesLoft + Pipedrive) to French startups & SMEs, achieving a 21% overall response rate (vs 11% agency average).2. Qualify 30 hot leads/week with the French BANT framework, book 12 qualified appointments for closers, 89% show rate.3. Update the Pipedrive CRM in real-time (95% clean data) and create 4 A/B sequences that reduced CPL from €85 to €38.
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Education
- BTS NEGOTIATION AND CUSTOMER RELATIONSInstitut Robert Schuman2011Équivalent Brevet Fédéral
- HIGH SCHOOL DIPLOMAInstitutRobertSchuman2009BACCALAURÉAT