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Jean BoscoJB

Jean Bosco

Virtual Assistant | Customer Service & Support

€250/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jean

Freelance Virtual Assistant | Customer Service, Administrative Management, and Client Relations

Rigorous, responsive, and organized, I assist you in managing your administrative tasks and your remote client relations to save you time and allow you to focus on what matters most: developing your business.

As a freelance virtual assistant, I can handle various tasks such as email management, client follow-up, administrative support, responding to client inquiries, document organization, data entry, and various back-office tasks.

Serious in my work, I place great importance on service quality, good communication, meeting deadlines, and client satisfaction. My goal is to offer you a reliable, fluid, and efficient collaboration, with a true sense of detail and organization.

My services may include:
• Email management and sorting
• Responding to client messages
• Remote customer support
• Data entry and file updates
• Administrative assistance
• Task organization and follow-up
• Document management
• Social media support and simple community management

I am motivated to collaborate with entrepreneurs, freelancers, brands, or small businesses looking for a serious, versatile, and involved profile.

Do you need a reliable virtual assistant to help you daily? I would be delighted to assist you.
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Comeup
    Freelance Virtual Assistant
    DIGITAL AND IT
    July 2023 - Today (2 years and 11 months)
    Paris, France
    • Email management and sorting

    • Responding to client inquiries professionally

    • Document organization and administrative follow-up

    • Data entry and updates on spreadsheets

    • Assistance with various back-office tasks

    • Priority monitoring and deadline adherence
  • Comeup
    Customer Service
    E-COMMERCE
    August 2023 - July 2025 (1 year and 11 months)
    • Handling client requests via message and email

    • Guiding clients towards appropriate solutions

    • Following up on complaints and information requests

    • Improving response quality and customer satisfaction

    • Managing communication with rigor and courtesy
    Social Media Content Writing Web Programming Web Marketing Strategy Graphic Design

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Education

  • Web Content Writer
    Sinapi Rédaction
    2022
  • Community Manager/Client Relations
    Grande Ecole de Management
    2023

Certifications

  • Notion Expert
    Notion
    2023

Skill set

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