About Jean-Baptiste
French
Native or bilingual
English
Fluent
Experience
- La Belle Equipe RecrutementCo-founderHUMAN RESOURCESJune 2024 - Today (2 years and 1 month)Marseille, FranceLa Belle Équipe Recrutement – Your partner in the quest for talents that will grow your business. Our mission: Identify and recruit the best talents to support your growth. In line with your needs, we connect you with your future employees in the digital, IT, and management (consulting and audit) sectors. We assist startups, consulting firms, mid-sized companies, and large corporations in their talent search.
- TNP ConsultantsSenior consultantMarch 2020 - June 2024 (4 years and 3 months)Marseille, France> Project management officer at an helicopter manufacturer support and engineering office >Helping a large freight-forwarder to digitize its sales process by launching a new e-commerce platform, acting as Scrum Master / Product owner >Consulting a large marine player in selecting and putting in place a marketplace
- Capgemini InventSenior ConsultantJuly 2018 - March 2020 (1 year and 8 months)Île-de-France, France> COVEA: Design of a 360° customer view, Proxy PRODUCT OWNER, largest European Salesforces CRM program > CREDIT AGRICOLE ASSURANCE: Study of new sales journey for a new insurance product, setting up a dedicated task force> SOCIETE GENERALE: Optimization of an internal assistance contact center, acting as a coach designing multi-channel journeys and helping decrease the volume of requests
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Education
- Google Analytics Individual Qualification, Certified ScrumMaster (CSM), Certified SAFe® 4 Agilist, Professional Scrum Product Owner IGoogle Analytics Individual Qualification Certified ScrumMaster (CSM) Certified SAFe® 4 Agilist Professional Scrum Product Owner I
- KEDGE Business School Master Business School2014