Jean-Baptiste Denoual

Make the organization and product more efficient: exam management, internal tools, operational automation

Lead a team of 3 Front/Back developers (Kanban then Shape Up)

◉ 𝗢𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲 & 𝗖𝗼𝗻𝘁𝗲𝘅𝘁

Manage an energy management B2B SaaS product for tertiary buildings (France & UK). Lead a team of 5 Front/Back developers (Scrum-ban)

◉ 𝗠𝘆 𝗿𝗲𝘀𝘂𝗹𝘁𝘀

• Co-creation of the seasonal roadmap with commercial, support, tech, and design stakeholders, prioritization using the RICE framework

• Launch of a new offering and strategic pivot towards a platform through make-or-buy analysis, partnerships, and driving the vision

• Identification of high-potential opportunities through trade shows, CSM team liaison, and continuous discovery with 2 user interviews/month

• Design of energy / IoT / Open Data API features. Figma wireframes

• Improvement of time-to-market through the implementation of agile ceremonies

• Bi-monthly coaching of a PO transitioning to PM

◉ 𝗢𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲 & 𝗖𝗼𝗻𝘁𝗲𝘅𝘁

Overhaul of the Edenred+ platform (web & mobile), for deployment in 45 countries, in an English-speaking context and at scale (SAFe). Lead a feature team of 5 Flutter/Back developers in Scrum.

◉ 𝗠𝘆 𝗿𝗲𝘀𝘂𝗹𝘁𝘀

• -34% of customer service calls by making the user more autonomous

• Launch of the web version in 3 months through the coordination of 3 feature teams and usability testing

• Delivery of the roadmap facilitated by Story Mapping, dependency management, and technical modeling with BPM diagrams

• Implementation of a data-driven approach: setting up Mixpanel and training the team on impact measurement and KPI tracking