About Jason
French
Native or bilingual
English
Conversational
Experience
- Anidris Service SA-ITSupport ConsultantBANKING AND INSURANCEDecember 2021 - June 2025 (3 years and 6 months)Strassen, Luxembourg• - Preparation and troubleshooting of workstations (Windows 10 & 11)• - User troubleshooting (password, software issues)• - User management (Under Intune)• - Ticketing (Service Now)• - Active Directory (password reset)• - Inventory management• - Access Management
- CTG PSF SAIT SupportTECHSeptember 2018 - December 2021 (3 years and 3 months)Strassen, Luxembourg• - Preparation and troubleshooting of workstations (Windows 10)• - User troubleshooting - First-level network troubleshooting• - Telephony (Cisco Jabber)• - Active Directory (User creation, access management, password reset)• - Exchange (Mailbox management, Distribution list, shared mailboxes)• - Ticketing (GLPI)• - Inventory management
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Education
- BTS SIOCFA Robert Schuman2018BTS SIO
- Driving LicensePermis