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Jasmin SchranerJS

Average response time: 1 hour

Freelancer profile translated to English.
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About Jasmin

I am Jasmin Schraner, a German-speaking virtual assistant with extensive experience in professional email and telephone communication. With fast response times and clear, appreciative communication, I ensure that your clients always feel well looked after and taken seriously.
I reliably support your company in the back office with structured appointment management and secure MS Office skills. This keeps your processes organized, deadlines in view, and daily coordination efficient – so you can concentrate on your core tasks.
  • German

    Native or bilingual

  • Slovak

    Basic

  • French

    Conversational

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Gemeindeverwaltung Wittnau
    Head of Residents' Services
    PUBLIC SECTOR
    August 2023 - June 2024 (10 months)
    In this role, I was responsible for, among other things, the registration and deregistration of residents, alien affairs, elections and ballots, and the management of financial accounting. I also temporarily handled accounts receivable and payable processing and dealt with general resident inquiries. As a training manager, I was also responsible for the training and supervision of apprentices.
    Organizational Talent Public Sector Communication Financial Accounting
  • Stadtverwaltung Rheinfelden
    Clerk, Residents' Services
    PUBLIC SECTOR
    January 2025 - Today (1 year and 7 months)
    Customer service at the counter and by phone
    • Providing general information about the city's services and offerings
    • Operating the telephone switchboard
    • Assisting with record keeping in residents' registration
    • Residency status of Swiss and foreign nationals
    • Creating documents and certificates
    • Supporting the rental of the City of Rheinfelden's premises
    • Other tasks arising in the city office
    Emailing Communication Organizational Talent

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Education

  • Residents' Services Clerk
    2025
  • Head of Resident
    Services, Municipal Administration
    2024
    Head of Resident

Certifications

  • European Certificate of Digital Literacy (ECDL)
    European Certificate of Digital Literacy (ECDL)
    2020
    IT Security Microsoft Powerpoint Data Protection Computer Fundamentals Microsoft Word Microsoft Excel Online Fundamentals
  • First Certificate B2 (FCE)
    First Certificate B2 (FCE)
    2023
    English B2

Skill set

Categories