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Jared CollumJC

Jared Collum

Head of Ecommerce

On-demand
Brighton, GB
8-15 years

Average response time: 1 hour

About Jared

I’m Jared Collum, an independent eCommerce consultant and Managing Director of Xtradite Digital, based in Brighton, UK. I help brands scale profitably by combining conversion-focused strategy, CRM automation, and performance marketing with the speed and flexibility of a freelancer.

With over a decade of experience leading eCommerce growth, I’ve worked across both global retailers and fast-scaling startups. Previously Head of eCommerce for The Fragrance Shop Group, I was responsible for Beauty Scent, Scent Outlet, and Barbour Fragrance, managing full digital P&L, marketing channels, and customer retention. Today, I bring that same expertise to ambitious brands looking to accelerate growth without the overheads of a traditional agency.

I’ve supported businesses such as Castore, Sweaty Betty, Club L London, Serious Tissues, and Old Spike Roastery, delivering solutions that cover everything from subscription optimisation and data-driven retention, to international expansion, SEO, and CRO. My technical background also means I can bridge strategy with execution — building Shopify customisations, Klaviyo automations, data integrations, and analytics frameworks that drive measurable results.

Clients work with me because I provide clarity, speed, and accountability. Whether it’s migrating a store, optimising lifecycle marketing, fixing data pipelines, or designing a full digital roadmap, I operate as a partner who understands both the technical and commercial levers that impact revenue.

If you’re looking for someone who can cut through complexity, deliver scalable systems, and turn eCommerce strategy into real outcomes, I’d be happy to discuss your project.
  • English

    Native or bilingual

Can work on-site
Brighton (up to 50km)

Experience

  • Per Scent
    Head of Ecommerce
    E-COMMERCE
    August 2024 - December 2024 (4 months)
    Manchester, UK
    • Inherited a YoY deficit of -42% on sales performance due to lapses in marketplace strategy. Through re-activation of marketplaces (Amazon & Shein), as well as optimisation of existing Ebay and Shopify channels, closed the gap in month 1 by increasing product impression share from 32% to 98% in 4-weeks.
    • Oversaw pricing strategy across all stages of the product life cycle, resulting in a 7% increase in profit margins.
    ◦ Operated and optimised two own-brand websites: Beauty Scent and Scent Outlet, leading to a 15% increase in engagement rate and a 10% increase in key event conversion rate.
    • Successfully launched new sales channels, including a Shein store, TikTok Shop, Amazon, and OnBuy, contributing to a 20% expansion in market reach.
    • Developed and deployed a bespoke AI-powered SEO strategy, automating taxonomy mapping and daily keyword trend analysis. Increased organic product impression share from 7% to 92% of listed products, driving significant gains in search discoverability, reducing manual workload, and boosting organic trac.
    Google Search Console Dynamics 365 Klaviyo Shopify Social media
  • Fabric Analytics Ltd
    Client Lead / Director - CRO & Analytics
    September 2023 - July 2024 (10 months)
    Manchester, UK
    • Consulted on data-driven strategies to optimise website performance for leading D2C brands, achieving an average of 12% increase in website trac across all clients.
    • Delivered full-service analytics implementations using GA4, GTM, and BigQuery, enabling accurate tracking and analysis of key performance indicators.
    • Maintained 100% client retention and progressed engagements from fixed-scope to long-term CRO initiatives, demonstrating strong relationship management skills and client satisfaction.
  • Club L London
    Head of Strategy & Implementation
    March 2021 - April 2023 (2 years and 1 month)
    Manchester, UK
    • Spearheaded eCommerce strategy, CX and operations, driving significant growth and optimisation, resulting in a consistent delivery of 200% growth YoY increase in online sales revenue.
    • Directed cross-functional headcount of 50+ across digital, fulfilment, and CX operations, ensuring seamless coordination and ecient workflows.
    • Project managed the technical implementation of a new warehouse, ensuring 100% uptime and £2M in annual savings, while optimising logistics and order fulfilment processes.
    • Developed global ecommerce strategies by optimising localised experiences for international audiences, successfully increasing market reach across Europe, Australia, and North America despite complications and ambiguity relating to Brexit. Maintained commitment to international expansion with no U-turns in strategy, delivering consistent growth and operational stability.

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Education

  • Media Culture & Communication
    Liverpool John Moores
    2015

Skill set

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