Freelancer profile translated to English.
Back to original languageAbout Jaqueline
Business Administrator with over 11 years of experience in the insurance sector. Expert in administrative management, customer service, training coordination, and operational support. I can be very useful in organizing your daily tasks.
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- Suramericana de Seguros S.A. SURAInsurance AssistantNovember 2014 - January 2025 (10 years and 2 months) Management of income, withdrawals, modifications, creation of new policies and their renewal. In-person and virtual customer service. Management of institutional email, agendas, and documents. Organization and delivery of internal training. Active participation in improvement projects. Onboarding of new personnel (induction and training).
- Papelería Servipc LOMMCustomer ServiceJanuary 2004 - June 2013 (9 years and 5 months) Customer attention and service. Petty cash and cash management. Sending and payment of national and international money transfers. Mail handling. Invoice preparation. Debt collection. Order planning
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Education
- Administradora de EmpresasFundación Universitaria Autónoma de las Américas.2018Administradora de Empresas
- Tecnóloga enFundación Universitaria Autónoma de las Américas.2014Tecnóloga en