Freelancer profile translated to English.

Description

Agile Coach and Scrum Master with experience in accompanying teams, leaders, and organizations in their agile evolution under the scrum or kanban framework.

Consultant and Advisor in facilitating cultural changes, improving collaboration, and accelerating the delivery of value in organizational environments of different sizes, associating the agile environment to scale such as Safe, with a data-driven approach, in addition to having experience as a mentor in the evolution of agile roles such as PO and Chapters Leads and Technical Leaders

My experience is based on leading tribes and software development teams, enablers such as security, data and infrastructure, as well as support teams under the Kanban framework in the banking and telephony sector mainly.

Has experience organizing sessions and workshops of different needs such as onboarding, inception, among others.

Languages

Spanish
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

NTT Data S.A.C.
Agile Coach
January 2022 - Today (4 years and 5 months)
• Cross-support for a TC project in a banking entity for the launch of registrations, blocking, activation and coordination of delivery in digital form, achieving 98% compliance and increasing the maturity model of the teams.
• I guided and supported the 7 enabling teams of "IO", a Credicorp group fintech, in the adoption of agility, increasing the level of maturity of the teams by an average of 30% at the end of the first 3 months.
• I led the operational planning, communication strategies, dependency management and transfer strategies at the program level.
• I led the implementation of agile practices that resulted in a 50% improvement in operational efficiency.
• I implemented continuous improvements in the Jira configuration to optimize collaboration and operational effectiveness, ensuring a more agile and efficient work environment.
• I adapted the Jira configuration according to the specific needs of each team, guaranteeing a personalized platform that facilitated project management and task tracking.
• I participated in the mentoring and coaching of the "Scrum Master" roles, managing to increase the client satisfaction KPI by 20%.
Mentoring Performance Metrics Jira Cloud Kanban Design Thinking
NTT Data S.A.C.
Scrum Master
January 2018 - January 2022 (4 years)
• I successfully performed the role of Scrum Master for 3 simultaneous squads in the Tribe belonging to digital channels of the BCP client.
• Integral participation in the entire process of delivering IT projects under the SCRUM and/or Kanban frameworks.
• Promoter and speaker of workshops on various topics of agility as well as structuring the onboarding process for new members of the Tribe.
• Dictation of workshops aimed at achieving high-performance teams with an NPS greater than 80%.
• Mentor in the Mentoring program for Product Owners, increasing the maturity level of the assigned PO from 55% to 82% during 6 months.
• I managed to implement and execute 4 artifacts that helped measure the level of maturity of roles in a support team, monitoring of OKRs at the tribe level, improving the quality of the backlog and eliminating waste in the value stream.
• I was a key driver in promoting continuous improvement, adopting a data-driven approach with input from productivity metrics, team maturity, role maturity, ceremony management, projection metrics, defined SLAs.
Kanban Professional Scrum Master Objectives and Key Results (OKRs) Results-oriented Leadership Development
AGP Perú SAC
IT Project Analyst
January 2014 - January 2017 (3 years)
• I assumed leadership responsibilities in the planning, monitoring and execution of BI and Technological Innovation projects with a work team of 3 people.
• As project leader for the implementation of Business Intelligence, I achieved a 70% time saving for staff when preparing management reports, while the various management teams have the information in a timely manner.
• As responsible for the implementation of RIFD in the production plant, improvements have been achieved in the records that feed the BI and other systems of the organization by 98% without having to depend on operational personnel.
• In the first year that I joined the organization, I established good practices for the IT area based on ITIL, PMP and Moprosoft standards, achieving an improvement in satisfaction in the attention of requirements, projects and incidents received from internal clients by 88%.
• As leader in the restructuring of the Data Center, the improvement of network connectivity in the organization's headquarters was achieved, achieving a TIER of 99.9%.
Business intelligence Data visualization SQL Server Visual Basic Negotiation with suppliers