Jaouad Amr

Missions and achievements:

• Audit, identify and facilitate scoping workshops to qualify the need.

• Analyze the technical feasibility of business requests, as well as consistency with functional experts.

• Administer all deployed modules: Operational processes, Accounting, treasury, reconciliation, SCB.

• Present the detailed technical offer DAT (infrastructure, platform, server, software).

• Support the client through project steering committees, for the validation of technical recipes.

• Qualify and analyze customer needs

• Formalize prototyping documents as well as user guides.

• Manage the technical team (Planning, Monitoring, Estimation, Resources)

• Collaborate with the sales department for the validation of estimates, quotes ... etc

• Monitor the deployment of the solution and the assistance of users and managers during the implementation phase

Production.

• Incident Management / FreshService Ticket

• Migration of Sage 1000 FRP version

• Creation and application of SQL post Migration scripts.

• Complete installation of the Sage 1000 FRP software package (Client/server, Thin client, L1000 Services ...).

• Complete installation of the Sage X3 software package (X3 People)

• Define and monitor the planning of project interventions (planning, estimation, resources).

• Document business rules, technical designs and user guides.

• Monitor the deployment of the solution and user assistance during production.

• User training for advanced operation, administration and configuration of the ERP.

• Installation and administration, Rights and traces management, Creation of queries and screens, Workflow, automation,

Active directory.

• Installation of SCB and configuration [Bank Server, Signatories, Tokens ....].

• Migration of Bank Communication

• Architecture & system training → Implementation of a CLUSTER

Missions and achievements:

- Installation and administration, Rights and traces management, Creation of queries and screens, Workflow, Specific business development (ESM/ DSM), automation, Addin Outlook, Active directory.

- Audit and identification of needs at the client.

- SCB V7.00 news training.

- Architecture & system training Cluster implementation

- Mobile development of the purchase portal [simplified commitment management].

- Implementation of the technical part of YOOZ.

- Migration V620 -> V7.00 & V6.51->V7.00.

- Installation of expense reports & Commitment in Outlook.