Jan Lassalle

• • Management and steering of two teams (Build & Run), in a hybrid environment (service center & technical support)

• • Operational coordination of activities: prioritization, resource allocation, workload and budget consumption monitoring

• • Implementation of a target organization to make teams autonomous and responsible

• • Definition and deployment of an incident management process

• • Structuring of the Release & Delivery process

• • Industrialization of testing practices with the implementation of the ALM Octane tool

• • Steering of continuous improvement actions: identification of pain points, reduction of recurring incidents, support for teams in sustainable problem-solving

• • Improvement of development practices: → Implementation of Gitflow →

Optimization of code performance and quality

• • Leading the transformation of Build & Run teams towards a more agile and collaborative model

• • Implementation of steering tools: activity monitoring, data entry control, budget reporting to management, skills=[]

In charge of interfaces with external IS

• • Definition of IS interconnection needs in contact with external partners (customers or other partners of our clients)

• • Functional studies in partnership with functional and technical architects

• • Functional documentation for development teams

• • Progress monitoring with POs in charge of development

• • Validation of developments

• • Testing management with involved partners

• • Definition of a public API catalog for this IS

• • Steering the definition of the target architectural target

• • Support for product teams on functional architecture aspects in partnership with architects

• • Steering the implementation of standardized data exchange schemes between the different micro-services of the product

• • Steering the implementation of the product's transformation towards this architectural target

Mission to manage the handover between 2 Salesforce integrators working on the Sales part of the Starfleet New Generation product

• • Organization of the handover from one Salesforce integrator to a new one

• • Steering and monitoring of the handover progress

• • Regular reporting to the management committee