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Janine K.JK

Janine K.

Marketing and Customer Engagement Expert

€800/day
Gießen, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Janine

My name is Janine, I am a Marketing Project Manager and Customer Engagement Expert.
I offer the following services:
Marketing
Brand Plan
Campaigns
Customer Engagement Management
Customer Journey Creation
Email Marketing
Content Marketing
Strategy
  • German

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • GSK
    Customer Engagement Expert Manager
    May 2022 - Today (4 years and 1 month)
    Munich, Germany
    As a Customer Engagement Expert Manager, I am passionate about bridging the gap between innovative biological therapies and the patients who need them. With a deep understanding of our customers' challenges and needs, I work to develop tailored solutions that improve access to life-changing medications and optimize the patient experience. What drives me:
    - Innovation: Constantly seeking new ways to foster customer engagement and build sustainable relationships.
    - Scientific Advancement: Enthusiasm for the latest developments in biologics and their potential impact on people's health.
    - Customer Centricity: Empathy and commitment to the individual needs of each customer and patient. My expertise includes:
    - Strategic planning and implementation of customer engagement programs
    - Building and maintaining long-term customer relationships
    - Analysis of market data and identification of trends and needs
    - Collaboration with multidisciplinary teams to drive innovation and excellence Let's connect: I look forward to connecting with other professionals and enthusiasts in the industry to share ideas and forge new paths together. #Pharma #Biologics #CustomerEngagement #PatientCare #HealthcareInnovation
  • Janine Kwast
    Independent Marketing Consultant for SMEs
    May 2009 - Today (17 years and 1 month)
    Giessen, HE, Germany
    Cross-functional project management is the master key to people and markets. We support companies from the initial implementation of suitable project processes to their execution as D4U in international competition and corporate environments.
    Marketing Coaching Content Marketing Video Production Customer Journey
  • Moveffect
    Marketing Consultant
    SPORTS
    May 2009 - December 2021 (12 years and 7 months)
    Health marketing, health management, expert in sick leave reduction, coaching for public administration
    Social Media Coaching Content Marketing Consulting

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