About Janina
- Analysis and optimization of commercial processes
- Digitization and improvement of workflows
- IT Support (1st/2nd Level) and problem-solving
- Documentation, structuring & knowledge building
- Process visualization and filing concepts
- Automation of small work steps
- Gathering requirements & translating them into usable solutions
- Increasing efficiency in operational teams
- Optimization of existing commercial processes
- Process recording & process simplification
- Building clear documentation and structures
- Transition or relief phases in the office/IT area
- Analysis of pain points & recommendations for improvements
German
Native or bilingual
English
Fluent
Spanish
Basic
Italian
Basic
Experience
- JDynamics IT-SolutionsFounder & IT ConsultantDIGITAL AND ITJuly 2025 - Today (11 months)Kempten, Germany
- Remote IT support
- Consulting and process optimization for self-employed individuals and small businesses Planning
- Setup and optimization of digital work environments (system setup, software integration, data security, and backup concepts)
- Advice on the selection and implementation of suitable hardware and software solutions
- Development of individual solutions to improve IT structures and workflows
- Taking over organizational and technical tasks of business operations
- IT-DienstleistungsunternehmenIT System TechnicianOctober 2024 - Today (1 year and 8 months)
- Support and assistance for hardware, software, and network-related IT issues
- Management of the Windows server environment as well as user and rights management via Active Directory
- Analysis, prioritization, and resolution of technical issues within defined SLAs Setup and maintenance of workstations
- Performing updates and procuring necessary IT equipment
- Participation in the optimization of internal IT processes and creation of technical documentation
- Creation of IT quotes and advice on the selection and procurement of suitable hardware and software
- Organizational and technical implementation of the migration project to Microsoft Windows 11
- Internationales ProduktionsunternehmenBusiness Intelligence SpecialistJanuary 2019 - October 2021 (2 years and 9 months)
- Analysis of complex data sets to derive recommendations for strategic decisions and business planning
- Support for key users and departments, as well as coordination of first-level support and change control processes (ITSM/ACM)
- Monitoring of interfaces within defined SLAs to identify and resolve problems
- Development and implementation of APEX applications to improve data accessibility and efficiency
- Participation in the conception and introduction of Oracle Data Integrator
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Education
- Chamber of Industry and Commerce State Vocational School II2008
- Bachelor of Science (B.Sc.)International University Bad Honnef2017Bachelor of Science (B.Sc.)