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Jan BonitzJB

Jan Bonitz

Telephone Trainer, Sales Trainer, Trade Fair Trainer

€989/day
München, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jan

How can you achieve your goals more reliably through solutions and measures perfectly tailored to your company and your industry?
What improvements do you wish for in customer acquisition, customer retention, and customer satisfaction?
Often, it is small changes in daily work that lead to great results.
I would be happy to accompany you in these changes. I am there for you and your employees - from the development of measures, through the execution of training, to practical implementation.
My goal: Perfect results and satisfaction of my customers. I am proud of that!

Key Topics:
- Telephone training
- Sales training
- Trade fair training
- Trade fair infotainment
- Team development
- Time management

Qualifications:
- More than 20 years of experience in B2B, B2C, and Key Account
- Certified Trainer (2017 and 2018 IFM)
- Ensize EDOC certified
- INSIGHTS consultant

Industry Experience:
- Automotive
- Hotel and Gastronomy
- IT / Software / Hardware
- Kitchen and Furniture Retail
- Aviation
- Banks and Insurance
- Mechanical Engineering and Industry
- Wholesale and Retail
- Banks and Insurance
- Financial Services

References can be found on Google, I will gladly send them to you by email.

*Daily rate is exclusive of preparation and follow-up, exclusive of travel expenses/travel time and necessary overnight stays, including extensive participant materials; plus currently applicable VAT
  • German

    Native or bilingual

  • English

    Conversational

  • Spanish

    Basic

  • Russian

    Basic

Can work on-site
München (up to 50km), Augsburg (up to 100km), Kempten (up to 100km), München (up to 100km), Nürnberg (up to km), Stuttgart (up to km), Freiburg im Breisgau (up to 100km), Passau (up to 100km), Memmingen (up to km), Landsberg am Lech (up to 100km), Ulm (up to 100km), Garmisch-Partenkirchen (up to 100km), Landshut (up to 100km), Bayreuth (up to 100km), Hof (up to 100km), Coburg (up to 100km), Würzburg (up to 100km), Konstanz (up to 100km), Düsseldorf (up to 100km), Dresden (up to 100km), Leipzig (up to 100km), Magdeburg (up to 100km), Berlin (up to 100km), Schwerin (up to 100km), Rostock (up to 100km), Brandenburg an der Havel (up to 100km), Neubrandenburg (up to 100km), Frankfurt am Main (up to 100km), Karlsruhe (up to 100km), Koblenz (up to 100km), Bonn (up to 100km), Giesen (up to 100km), Siegen (up to 100km), Köln (up to 100km), Essen (up to 100km), Münster (up to 100km), Kassel (up to 100km), Bielefeld (up to 100km), Osnabrück (up to 100km), Gera (up to 100km), Erfurt (up to 100km), Göttingen (up to 100km), Braunschweig (up to 100km), Hannover (up to 100km), Lübeck (up to 100km), Kiel (up to 100km), Hamburg (up to 100km), Bremen (up to 100km), Bremerhaven (up to 100km), Oldenburg (up to 100km)

Experience

  • Schmölz Schachtfix & Baugeräte GmbH
    Communication and Sales Coaching
    CIVIL ENGINEERING
    February 2023 - Today (3 years and 5 months)
    Stötten a. Auerberg, Germany
    DISC behavioral style, communication with different customer types, new customer acquisition, expanding customer base, cross-selling/up-selling
    Customer Communication New Customer Acquisition Acquisition Customer Care Customer Consulting Customer Service Customer Loyalty Customer Orientation
  • Wagner Immobilien Frankfurt
    Online Coaching
    REAL ESTATE
    December 2022 - March 2023 (4 months)
    Learning DISC, reflection of one's own communication style, understanding the communication of conversation partners, addressing the individual behavioral style of the other person, new customer acquisition
    Communication New Customer Acquisition
  • FETEC environment GmbH
    Telephone Training Complaint Management
    ENVIRONMENTAL
    May 2023 - May 2023
    Radebeul, Germany
    Professional handling of complaints, customer service, customer loyalty
    Complaint Management Complaint Management Customer Support Customer Loyalty

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Certifications

  • INSIGHTS MDI® - Consultant
    IFM
    2018
  • Trade Fair Trainer
    IFM
    2018

Skill set (56)

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