Freelancer profile translated to English.
Back to original languageAbout Jana
Many companies know they should have a presence on social media – but in their day-to-day operations, they often lack the time, a clear strategy, or the right ideas. That's where I come in. I help you save time, become professionally visible, and build trust with your target audience through content. 🤝🏼
I help you become more visible, build trust, and reach the right people with authentic content. Instead of just publishing posts, I develop content that fits your brand and delivers long-term results. 📈
📈 Results instead of guesswork
In recent years, I've had the opportunity to manage company profiles, develop social media strategies, and implement UGC campaigns for national and international brands. For DPD Switzerland, I organically grew the Instagram channel from under 1,000 to 3,302 followers within eight months and sustainably strengthened the brand's presence.
On my own social media channels, I also know what matters: With a clear content strategy, I achieved over 535,000 video views, reached 250,000+ accounts, and a reach of 89% non-followers in just 30 days. I use this knowledge to develop content that not only looks good but also reaches people and motivates them to act.
💼 How I can support you
• Social Media Management
• Content Strategy
• Content Creation & UGC
• Instagram & TikTok Marketing
• Video Editing (CapCut & Canva)
• Community Management
• Copywriting & Storytelling
🤝 Whether for long-term social media management or authentic UGC – I work reliably, structured, and always with the goal of making your brand more visible and achieving sustainable growth.
I look forward to getting to know you and your project.
German
Native or bilingual
Spanish
Basic
English
Fluent
Can work on-site
Oliva (up to 10km)
Experience
- DPD SchweizSocial Media Manager & Content CreatorSOCIAL NETWORKSDecember 2024 - February 2026 (1 year and 2 months)Social Media Manager & Content Creator📈 Results• Organic growth from under 1,000 to 3,302 followers within 8 months• Significantly higher brand awareness and visibility• Development of a modern and professional social media presence• Content creation in German, English, and Spanish• Implementation of all content in compliance with existing corporate identity📱 Social Media Management• Development of a clear social media strategy• Planning, creation, and publication of 3–4 target-group-oriented posts per week• Community management and active interaction with the community• Analysis of reach, engagement, and performance for continuous optimization🎥 Content Creation• Creation of Reels, photos, graphics, and short-form videos• Video editing with CapCut and Canva• Storytelling and target-group-oriented content🚀 Competencies✅ Social Media Management✅ Content Strategy✅ Content Creation✅ Instagram Marketing✅ Community Management✅ Creative Strategy✅ Brand Development✅ Video Editing✅ Canva✅ CapCut
- 👩🏼💻 UGC Creator & Social Media ManagerUGC CREATOR AND SOCIAL MEDIA MANAGERJanuary 2022 - November 2024 (2 years and 10 months)🚀 UGC Creator & Social Media ManagerDuring my parental leave, I built my own client base as a UGC Creator and Social Media Manager, collaborating with national and international brands.🤝 Clients & Cooperations• Building and managing my own client portfolio• Collaboration with brands in the Food & Beverage, Apps, Pets, Beauty, and Lifestyle sectors• Implementation of UGC campaigns for companies like HOLY Energy, as well as other national and international brands📱 Social Media Management• Planning, management, and optimization of social media channels• Development of content strategies and editorial plans• Community management and performance analysis🎥 Content Creation• Production of User Generated Content (UGC)• Instagram Reels, TikTok Content & Short-Form Videos• Product demos, testimonials, unboxing & lifestyle content• Video editing with CapCut and Canva📈 Marketing• SEO for Social Media• Copywriting & Storytelling• Creative Strategy• Target audience analysis and performance optimization🚀 Competencies✅ UGC Creator✅ Content Creator✅ Social Media Management✅ Brand Collaborations✅ User Generated Content (UGC)✅ Instagram Reels✅ TikTok Content✅ Video Ads✅ Storytelling✅ CapCut✅ Canva
- S-KON Gruppe KielCUSTOMER SERVICE REPRESENTATIVETELECOMMUNICATIONSJanuary 2020 - January 2021 (1 year)💬 Customer Service & Customer SupportResponsible for the professional support of existing and new customers, as well as handling telephone and written customer inquiries.🤝 Responsibilities• Telephone and written customer communication• Handling of complaints and customer grievances• Solution-oriented consulting and conflict management• Independent acquisition of new customers• Nurturing long-term customer relationships• Documentation and management of customer data🚀 Competencies✅ Customer Service✅ Customer Support✅ Customer Communication✅ Complaint Management✅ Telephone Sales✅ New Customer Acquisition✅ CRM✅ Problem Solving✅ Strong Communication Skills
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