Jamil Mounir

Context

● IT Project Manager. Maintaining a critical application scope in operational condition: issuance of deliverables, invoicing and document management (ETL, ESB, GED, invoicing, API, email)

Mission

● Support for project ownership and transition management

● Facilitating project meetings and coordinating internal and external teams

● Analyzing and implementing change requests

● Managing production incidents and deploying corrective action plans

● Implementing standardized procedures to enhance the resilience of critical chains

Skills

● Project Management: Steering, coordination, and activity monitoring

● Management & Leadership: Supervising multidisciplinary teams

● Agility & Adaptability: Ability to work in complex environments

● Crisis Management: Identifying risks and implementing preventive solutions

● Tools & Processes: ServiceNow, collaborative tools, quality monitoring, and continuous improvement

● Business Expertise: Invoicing, supplier management, print flow optimization

Technologies: Filenet, ETL, ESB, Print, Talend, Factur-X, Java, ElasticSearch, Chorus, ServiceNow, API, Oracle, XML, Google Data Studio, Mantis, PHP

● Project Manager in charge of managing a project for the dematerialization of Payment Terminal (POS) deployment processes for merchants, with a focus on workflow optimization and operational performance improvement.

Mission

● Steering and Coordination

○ Leading and supervising a multidisciplinary team of 10 employees.

○ Planning and monitoring specification, development, testing, and deployment phases of solutions.

● Process Monitoring and Improvement

○ Monitoring developments and validating deliverables in collaboration with business teams.

○ Facilitating communication between different stakeholders and validating implemented solutions.

● Risk Management and Reporting

○ Identifying risks and implementing corrective measures to ensure project timelines.

○ Monitoring KPIs, regular reporting to management, and continuous process improvement.

Project Manager and Scrum Master for the development of a tool ensuring business continuity in degraded mode for supplier orders.

Management

Agility

○ Facilitating Agile ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives).

○ Supporting teams in adopting and optimizing Agile practices.

○ Close collaboration with business units and the Product Owner to prioritize user stories and optimize the backlog.

○ Managing inter-team dependencies and resolving obstacles impacting delivery.

Steering and Performance Monitoring:

○ Defining and monitoring key performance indicators (KPIs, velocity, burndown chart).

○ Implementing DevOps best practices to improve deployment efficiency.

○ Coordinating with technical and business teams to ensure alignment of objectives.