About Jamie
Dynamic and results-driven IT Manager with over a decade of experience in IT operations, infrastructure management, and cybersecurity. Proven expertise in aligning IT strategies with business objectives to enhance operational efficiency, data security, and system performance. Adept at leading cross-functional teams, managing complex projects, and implementing cybersecurity frameworks including Cyber Essentials Plus and NIST. Experienced in utilizing advanced technologies such as Fortinet, SentinelOne, Rapid7, Extreme Networks, Ubiquiti, Veeam, and VMware to drive IT modernization and business continuity. Recognized for a hands-on approach and a strategic mindset in delivering comprehensive IT solutions.
English
Native or bilingual
Can work on-site
Manchester (up to 50km)
Experience
- Tailor AssociatesDirectorMarch 2022 - Today (4 years and 4 months)Tailor Associates is a UK-based IT consultancy that provides tailored infrastructure management, networking solutions, cybersecurity resilience, and disaster recovery services, helping SMEs optimise performance, safeguard data, and scale securely
- Scan Computers InternationalHead Of IT InfastructureJanuary 2014 - January 2022 (8 years)• • Spearhead IT operations for a leading technology firm, overseeing network infrastructure, security frameworks, and systems management to ensure optimal performance and uptime.• • Lead a team of IT support engineers, delegating tasks, setting KPIs, and providing guidance to achieve operational excellence.• • Developed and implemented a comprehensive disaster recovery strategy, utilizing Veeam for data backup and deploying immutable backups to mitigate ransomware threats.• • Directed a major domain migration project, involving the reconfiguration of Domain Controllers, GPOs, and Microsoft Exchange 2019, resulting in improved network performance and streamlined user management.• • Enhanced security posture by deploying Fortinet ZTNA solutions and integrating SentinelOne and Rapid7 for proactive threat detection and incident response.• • Collaborated with stakeholders to align IT projects with business objectives, ensuring seamless execution of IT initiatives and system upgrades.• • Conducted network assessments and infrastructure audits, identifying potential vulnerabilities and implementing corrective measures to strengthen security.
- Steria GroupInfrastructure EngineerJuly 2014 - November 2014 (4 months)• • Managed end-to-end deployment of over 1000 laptops for a prominent law firm, utilizing SCCM for efficient imaging and deployment.• • Provided network support across Steria's regional network, configuring Cisco switches, routers, and VPNs to optimize connectivity.• • Led server maintenance and infrastructure upgrades, implementing best practices to reduce downtime and enhance system reliability.• • Documented network configurations and standard operating procedures, ensuring accurate handovers and ongoing technical support.
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Education
- Level 3 Diploma in ICT Systems and Principles –FSDCLevel 3 Diploma in ICT Systems and Principles –
- Level 3 Diploma in Professional CompetenceLevel 3 Diploma in Professional Competence