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James Tomala TigrerosJT

James Tomala Tigreros

TICS Department Intern

€125/day
Guayaquil, EC
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About James

My name is James Tomala and I am an Information Technology engineer, recently graduated, with practical experience in natural language processing (NLP) projects, databases, and technical support. I specialize in developing solutions that optimize information management and improve process efficiency through automation and intelligent data analysis.

During my participation in a research group, I developed an NLP-based system that significantly improved the categorization and resolution of incidents by connecting user queries with relevant responses from a knowledge base. I have also collaborated in public institutions, digitizing academic records, designing backup processes, and strengthening the security of internal networks.

As a freelancer, I am distinguished by my results-oriented approach, my ability to adapt to new technological environments, and my commitment to quality. I can help you improve your information systems, create intelligent tools that optimize your workflow, or provide reliable technical support for your digital platforms.

I am available to work remotely, by project or by the hour, and I would love to talk with you to explore how I can add value to your technological needs.

I look forward to your message to coordinate a meeting.

Sincerely,
James Á. Tomala
  • Spanish

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Universidad Estatal Península de Santa Elena
    Research group member
    March 2023 - December 2024 (1 year and 9 months)
    Santa Elena, Ecuador
    • Improved incident categorization by implementing NLP models that automatically identified the intent behind each query, optimizing resource allocation.
    • Designed and integrated an NLP model with an SQL database to return the 3 most relevant responses, efficiently connecting user queries with a knowledge base.
    • Implemented improvements in the interaction between the database and the user interface, achieving a significant reduction in response times for level 1 incidents.
    • Streamlined incident resolution by adding tables to the database to store embeddings, optimizing the search and retrieval of relevant information through automated tools.
  • Centro tecnológico naval (CETNAV)
    TICS Department Intern
    October 2023 - February 2024 (4 months)
    Santa Elena, Ecuador
    • Optimized the digitization of academic records on the educational platform, improving the accessibility and organization of information.
    • Designed and developed information backup processes on teachers' computers, ensuring the protection of sensitive data.
    • Implemented the creation of users for teachers and administrative staff, facilitating access management and security on the internal network.
  • Industria pesquera santa Priscila
    Maintenance staff replacement
    July 2023 - August 2024 (1 year and 1 month)
    New Orleans, LA, USA
    • Demonstrated ability to work in a team, meeting established schedules.
    • Collaborated effectively with the team, ensuring deadlines were met.
    • Showed responsibility in meeting schedules, working collaboratively with the team.

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Education

  • Ingeniería de Tecnologías
    UNIVERSIDAD ESTATAL PENÍNSULA DE SANTA ELENA
    2024
    Ingeniería de Tecnologías

Skill set

Categories