Freelancer profile translated to English.
Back to original languageAbout James
Hello! I'm William, founder of ShopifyToolsAI.
I help e-commerce store owners regain control of their time while increasing their conversion rates through Artificial Intelligence.
The problem I solve:
Customer support piling up, customers waiting 12 hours for an answer about sizing, and lost sales while you sleep.
What I bring to your business:
✅ 24/7 Availability: Your customers receive precise answers in under 3 seconds, even at 3 AM.
✅ Contextual Intelligence: My AI agents are trained on YOUR product catalog (sizes, stock, return policies).
✅ Seamless Integration: Direct connection with Shopify, Stripe, and your usual marketing tools.
✅ Growth Focus: Free up to 70% of customer support time to focus on your strategy and scaling.
Why choose me?
I don't just 'create a bot'. I build a member of your team capable of selling and reassuring your customers with your brand's tone.
Ready to see a personalized demo for your store?
Contact me for a free 15-minute consultation. We'll look together at how AI can transform your daily life.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- ShopifyToolsAI (Auto-entrepreneur)AI Automation Expert & Founder of ShopifyToolsAIE-COMMERCEJanuary 2024 - March 2026 (2 years and 2 months)Paris, FranceAssisting e-merchants in integrating artificial intelligence to boost their growth and automate their customer support.Main tasks:Creation of intelligent conversational agents (Chatbots) with Botpress and Voiceflow.Training AI on the product catalog and specific return policies for each Shopify store.Automation of customer support processes: reducing response time from 12 hours to less than 5 seconds.Connecting tools viaMake.com**(Shopify, Stripe, Gmail, Brevo).**
- Freelance indépendantDigital Solutions & Customer Relations ConsultantE-COMMERCEJanuary 2024 - March 2026 (2 years and 2 months)Paris, FranceConsulting and implementing digital tools to optimize business operational management.Achievements:Audit of technological needs and recommendations for SaaS solutions.Optimization of workflows to improve customer experience (UX) and user satisfaction.Constant technological watch on new automation tools and LLMs (OpenAI, Claude).
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Education
- Specialization in Generative Artificial Intelligence (LLM)Ecole LAVOISIER - Paris 152022Maîtrise du Prompt Engineering, de l'API OpenAI et de l'intégration de modèles GPT-4 dans des flux de travail e-commerce.