Freelancer profile translated to English.
Back to original languageAbout James
With 8 years of experience as a business consultant and operations manager in Swiss service companies.
Thanks to my Salesforce implementations and strategies, we founded and developed a language school to over 1 million annual turnover in one year, composed of 130 teachers and 500 students. 100% of our sales and service management operations have been integrated into Salesforce.
This experience has convinced me of the power of Salesforce and the agile 'click-not-code' approach.
What I can do for you:
➡️ Implementation and migration to Salesforce
➡️ Multi-platform integrations to unify operations and reduce administrative and manual tasks
➡️ APEX development or migration to flow
➡️ Solve complex automation needs and develop SF data structures
➡️ Teach your team how to use SF
➡️ Coordination and management of SF developers for more advanced customization
➡️ Implementation and project management with an agile approach
➡️ Understand the needs of the company and the interest of the various stakeholders in the organization
➡️ Simplify challenges to provide quick and lasting solutions
English
Native or bilingual
French
Fluent
German
Basic
Italian
Basic
Can work on-site
Zurich (up to 50km), Lausanne (up to 50km), Genève (up to 50km)
Experience
- Wall Street EnglishSalesforce accompaniment: automation des processusEDUCATION AND E-LEARNINGJune 2022 - Today (3 years and 11 months)
- BlaBlaCarSalesforce accompaniment: audit and planningTRAVEL AND TOURISMJune 2022 - Today (3 years and 11 months)
- Terra GroupeSalesforce Integrator and Sales Automation ConsultantENERGY AND UTILITIESFebruary 2022 - December 2022 (11 months)Paris, FranceCreation of a highly automated and framed sales process on Salesforce allowing a new sales agent of the principal to work independently in a highly complex and regulated sector in a short time.Key activities:- Advice on the strategic development of the principal's IT infrastructure;- Structuring of the database in order to reflect the specific needs of the principal's sector;- Creation of flows in Salesforce allowing the monitoring and supervision of sales contracts in order to ensure the legal compliance of the sales process;- Automatic generation of qualified prospects based on criteria established by the principal (for example: credit rating, NAF code, company size, ...);- Anti-fraud validation process;- Automatic generation and matching of potential supplier offers according to several technical criteria, based on the needs of the principal's customers.Automatic assembly of these offers in sales documents.The project includes, among other things, the integration into the principal's Salesforce environment, the automation of the completion of company data during the customer prospecting phase based on a search from the company's SIREN number.
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Education
- Master of Science (MS)University of Durham2014Treasurer of Durham University Poetry Society Swing Dancing. Meditation. Rock Climbing. Deleuze.