Description

Product Manager, with experience in delivering digital public services through innovation and design. Particular focus on introduction of new technologies, with significant experience in Quality, Product, Governance, Project and Change Management, Continuous Improvement and Systems Thinking.

Passionate advocate for product management which returns social and environmental value. Improving the livelihood of citizens and the reducing our impact on the planet. Enabling product teams to solve complex environmental problems.

Available out of hours, i.e. after 5pm weekdays and weekends.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Valtech
Senior Product Manager
DIGITAL AND IT
April 2024 - Today (2 years and 2 months)
Greater London, England, United Kingdom
Within Valtech, I engage with clients to deliver user centric products for the Public Sector, whilst building our public sector and product capability. Client side, this can involve:
Rapid engagement with stakeholders, to understand landscape, problem space and approach
Identification of value and user needs, ensuring deliveries are user focused.
Discovery and understanding landscape, metrics, measures, users, journeys, pain points and so on.
Backlog and requirements management, with business analysis to build the right products for the right users.
Team harmonisation and agile delivery, ensuring colleagues work together happily and effectively.
Roadmaps and planning, ensuring we have an agile plan that works for everyone, whilst building a team strategy, mission and vision to deliver it. Within the capability:
Strengthening our team through sharing knowledge and expertise.
Leading or working on initiatives to build the capability.
Authoring and sharing knowledge based articles.
Identifying, explaining and demonstrating the differences between public and private sector engagements.
Coaching product managers and providing 1:1 support.
Product management Requirements specification sustainability public sector Atlassian JIRA Kanban Agile method user needs Corporate strategy Business analysis Change Management systems thinking Strategic planning IT Strategy GDS Alpha Beta Discovery Continual improvement
Kin + Carta
Senior Product Manager
DIGITAL AND IT
May 2023 - April 2024 (11 months)
Bristol, UK
Note: role matches that of Valtech due to merger.

Within Kin + Carta, I engaged with clients to deliver user centric products for the Public Sector, whilst building our public sector and product capability. Client side, this can involve:
Rapid engagement with stakeholders, to understand landscape, problem space and approach
Identification of value and user needs, ensuring deliveries are user focused.
Discovery and understanding landscape, metrics, measures, users, journeys, pain points and so on.
Backlog and requirements management, with business analysis to build the right products for the right users.
Team harmonisation and agile delivery, ensuring colleagues work together happily and effectively.
Roadmaps and planning, ensuring we have an agile plan that works for everyone, whilst building a team strategy, mission and vision to deliver it. Within the capability:
Strengthening our team through sharing knowledge and expertise.
Leading or working on initiatives to build the capability.
Authoring and sharing knowledge based articles.
Identifying, explaining and demonstrating the differences between public and private sector engagements.
Coaching product managers and providing 1:1 support.
Product management product owner Product design Corporate strategy public sector sustainability Kanban Agile method Atlassian JIRA Change Management Business analysis User Research GDS User Testing discovery alpha beta Strategic planning IT Strategy Continual improvement
Made Tech
Senior Product Manager
June 2022 - April 2023 (10 months)
As Senior Product Manager at Made Tech, I focused on:

Consultancy within the public sector, involving:
Rapid engagement with stakeholders, to understand landscape, problem space and approach
Identification of value and user needs, ensuring deliveries are user focused.
Discovery and understanding landscape, metrics, measures, users, journeys, pain points and so on.
Team harmonisation and agile delivery, ensuring colleagues work together happily and effectively.

In addition, I applied my knowledge to improve the capability:
Development and alignment of Product Management role profiles
Identification and guidance on Product Management tooling, that can be applied within deliveries and projects.
Guidance on explaining Product Management to a wider audience, to improve understanding of this complex role within the business.
Other guidance, e.g. explaining the difference between policy and legislation, to improve the wider communities understanding.
Key skills:
Product management and development (at depth)
Data, knowledge and information management
Business Analysis and Systems Thinking in practice
Facilitation and governance
Continuous improvement and Quality management tools and techniques
Product management product owner Business analysis Change Management Agile method Atlassian JIRA Kanban public sector Corporate strategy Requirements specification usuer User Research IT Strategy Continual improvement