Description

Jamie Campbell is a management consultant and commercial leader with over a decade of experience driving growth and transformation across the pharmaceutical and healthcare sectors. Jamie's career spans Tier 1 pharma, global consultancy, and digital health, giving him a rare blend of strategic advisory expertise and hands-on commercial delivery.

Jamie began his career at Janssen, part of Johnson & Johnson, as an Assistant Brand Manager, where he led the national commercial launch of a new HIV therapy and managed multi-million pound marketing budgets across psychiatry and infectious disease portfolios.

Jamie went on to spend three years at Accenture as a Life Sciences Management Consultant, based in London and Boston, where he led large-scale, multi-country digital transformation programmes for global pharma commercial and medical teams. He owned a multi-million pound sales pipeline as Go-To-Market Lead for Accenture's UKI Innovation Programme and secured significant follow-on revenue through commercial process redesign for a major US oncology business, developing strong project management expertise along the way, including formal training in Agile Scrum delivery and Design Thinking.

At PEN Partnership, Jamie specialised in customer and patient experience consulting, leading transformation projects for top 20 global pharma clients. He directed a £1.5 million customer experience transformation for a Top 10 Pharma affiliate in France, earning a PMEA High Commendation, and designed hybrid Patient Support Programme strategies for rare disease portfolios across the Big 5 EU markets.

Most recently, Jamie held a commercial leadership role at a digital health SaaS company.

Jamie is a Certified Customer Experience Professional (CCXP) and Professional Scrum Master, and brings a consistent thread of pharmaceutical brand expertise, customer experience strategy, and rigorous project management to every engagement.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

Avegen Health,
BUSINESS DEVELOPMENT DIRECTOR
PHARMACEUTICALS INDUSTRY
July 2023 - May 2026 (2 years and 10 months)
London, UK
• ● Directly report to the CEO on the leadership team to architect and execute the global commercial strategy, leading to company profitability and 30% annual revenue growth.
• ● Full ownership of the commercial budget and resource allocation to drive recurring revenue across 10+ Global Pharma, Academia and NHS clients.
• ● Launched 12+ digital health solutions globally, building deep expertise in scaling digital health, AI enabled solutions, SaMD (Software as a Medical Device), eCOA, digital clinical workflows, remote patient monitoring solutions.
• ● Manage a cross border commercial team across the UK and India, building a high-performance culture that delivered a 42% increase in average customer lifetime value.
• ● Successfully delivered APAC market entry milestones as part of the 2027 strategic plan, establishing new revenue streams in South Korea, Japan, India, and Malaysia.
• ● Transformed the sales model into a strategic account management engine, resulting in a 9 1% customer retention rate and over $2M in new annual contract value.
• ● Won HSJ NHS Partnership Award 2024 for the most effective clinical redesign project for Avegen's clinical decision support solution that improved HIV outpatient efficiency at Chelsea Westminster NHS Trust.
• ● Built a diverse professional network by being part of accelerators such as NHS DigitalHealth.London and Day One Basel, as well as representing Avegen at key digital health conferences, webinars and speaking opportunities.
Sales funnel Business development Project Management Healthcare Digital Transformation
PEN Partnership,
SENIOR MANAGER, MANAGEMENT CONSULTANT
June 2020 - June 2023 (3 years)
London, UK
• ● Patient and Customer experience focused consulting role, leading transformation projects with top 20 global pharma.
• ● Delivered multi-year commercial growth by securing follow on strategic contracts for 80% of client accounts, generating significant recurring revenue from global Life Sciences and Biotech firms.
• ● Generated substantial new business by leveraging deep expertise in customer and patient experience and digital transformation to advise Global Pharma commercial teams on how to maximise sales and marketing ROI.
• ● Directed a £ 1.5M Customer Experience transformation for a Top 10 Pharma affiliate in France, awarded a PMEA High Commendation for excellence in commercial redesign.
Project Management
Accenture,
LIFE SCIENCES MANAGEMENT CONSULTANT
May 2017 - June 2020 (3 years and 1 month)
London, United Kingdom
• ● Orchestrated large-scale, multi-country digital transformations for Global Pharma Commercial and Medical teams, implementing enterprise technology solutions (Veeva CRM, Salesforce).
• ● Go-to-Market Lead for the UKI Innovation Programme, owning a £5M sales pipeline and delivering AI-powered commercial solutions to global Life Sciences clients.
• ● Secured $2.4M in follow-on revenue by leading a commercial process redesign for a major US Oncology business, optimizing sales and marketing alignment.
• ● Conducted in-depth market analysis and therapeutic area trends for Global Pharma clients, informing pipeline opportunities and commercial launch strategies.
• ● Professionally trained in consultative sales, project delivery (Agile - Scrum Master), and Design Thinking-applying these methodologies to complex client challenges.
Salesforce Process facilitation