About Jam
French
Native or bilingual
English
Native or bilingual
Experience
- ✅ FairjungleQA Lead - Implementation of a testing activityTRAVEL AND TOURISMApril 2022 - Today (4 years and 1 month)Paris, FranceIntervention on a SaaS product (web & mobile) with critical stakes (booking, transactional flows).Complete setup and structuring of QA activity in an Agile environment.🚀 QA Structuring & Process ImprovementSetup of a QA strategy from scratch (organization, prioritization, test coverage)Implementation of QA tools (Jira, Xray, Confluence) and definition of workflowsDefinition of acceptance criteria, DoR / DoD with product and tech teamsContribution to risk analysis and overall product quality💥 Implementation of an Incident Management System (Slack → Notion)Design of a structured incident reporting workflow from support via SlackCentralization and qualification of incidents in a Notion database via APISynchronization of statuses between Slack (threads) and NotionImplementation of real-time monitoring and incident/bug/customer mappingData exploitation for quality KPI monitoring and continuous improvement👉 Result: better visibility on incidents, exploitation of support data, and improvement of product quality🧪 Testing & Quality ActivitiesDesign and execution of tests (functional, non-regression, multi-device / multi-browser)Implementation of a maintainable test suiteManagement of acceptance testing (test plan, monitoring, reporting, GO / NO GO)Management and prioritization of anomalies with the CTO⚙️Automation & Continuous ImprovementImplementation of a non-regression test automation framework (Cypress) on E2E journeys.Implementation of an automation script maintainability strategy.Monitoring and analysis of quality KPIsImprovement of release cycles and reduction of bottlenecks
- ✅ Andy StudioQA Engineer – Andy StudioE-COMMERCEApril 2025 - November 2025 (7 months)Londres, United Kingdom🚀 Structuring QA from scratchImplementation of a test strategy adapted to a multi-stakeholder platformImplementation of QA tools and structuring of test and anomaly workflowsDefinition of quality processes (DoR / DoD, anomaly management, best practices)Contribution to the formalization of functional specifications🧪 Testing & Quality ActivitiesDesign and execution of tests (functional, non-regression)Validation of critical user journeys (search, selection, booking)Multi-device and multi-browser testingCreation and maintenance of a test suite💥 Implementation of real-time quality monitoring (Notion)Creation of a test tracker allowing real-time monitoring of test executionImplementation of a bug tracking system with dynamic status visualizationCentralization of test data and anomalies in NotionImproved QA visibility for product and technical teams👉 Result: better decision-making, clear quality monitoring, and increased responsiveness💥 Validation of transactional journeysTesting of journeys involving multiple services and integrations (hotel, transport, catering)Verification of data consistency between different systemsIdentification of friction points and risks in user journeysSecuring critical booking-related flows📊 Impact & Continuous ImprovementImprovement of platform stabilityReduction of anomalies on key user journeysContribution to a better user experience in complex scenarios
- ✅ QA Engineer – Article 1QA AnalystCIVIC AND SOCIAL ORGANIZATIONSJanuary 2023 - May 2025 (2 years and 4 months)Paris, FranceIntervention on a high-volume platform (+200,000 users) in a social impact association context (supporting young people in their educational journey).Complete setup and structuring of QA activity on several digital products.🚀 Structuring QA from scratchImplementation of a test strategy adapted to a high-growth environmentImplementation of QA tools and structuring of workflowsDefinition of quality processes (DoR / DoD, anomaly management, best practices)Contribution to the formalization of functional specifications🧪 Testing & Quality ActivitiesDesign and execution of tests (functional, non-regression)Creation and maintenance of a test suiteQualification, prioritization, and monitoring of anomaliesClose collaboration with product and technical teams💥 Testing on critical operations (data migration)Validation of a database migration (creation / recovery of user accounts)Verification of data integrity and post-migration user journeysSecuring key functionalities related to authentication and accountsIdentification and prevention of risks related to structural changes📊 Impact & Continuous ImprovementImprovement of overall platform qualityReduction of anomalies in productionContribution to the stability of a large-scale product
Reviews
Recommendations
Be the first to recommend Jam
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor of Commerce & MarketingPigier2003Diplôme de management commercial pilotage d’actions commerciales et d’équipes, négociations prime customers.
Certifications
- ISTQB Foundation LevelGASQ2021