Freelancer profile translated to English.

Description

I am an International Business professional with extensive experience in customer service. I am a very organized and dynamic person. I am seeking personal and professional growth. I speak Spanish, English, and Italian.

Languages

Spanish
Native or bilingual
English
Fluent
Italian
Basic

Workplace preferences

Can work on-site

Valencia (up to 50km)

Avianca (Aerolínea)
Customer Service
February 2023 - June 2025 (2 years and 4 months)
Customer service, conflict resolution, passenger boarding and disembarking management, in charge of flight logistics.
Customer Service Virtual Assistance Customer Experience
Global Connection
Sales Manager
June 2021 - August 2022 (1 year and 2 months)
Catalog sales, customer follow-up. National and international product sales, conflict resolution, requests, complaints, and claims, sales of language courses abroad.
Fryd Manglerud
Public Relations
March 2020 - April 2021 (1 year and 2 months)
In-person customer service. Stock and logistics maintenance and follow-up, customer follow-up, database and agenda management, virtual assistant.