Freelancer profile translated to English.

Description

For 13 years, I have been supporting companies in developing their sales and customer loyalty by managing the entire commercial relationship and monitoring all their projects.

It was during my 8 years in catering and tableware supply for the first-class cabins and lounges of major airlines that I developed a true expertise and passion for Tableware.

Today, I offer turnkey services in this field, in France and internationally:

- Consulting and design: understanding needs, proposing tailor-made solutions.

- Sourcing and curation: selecting the right items and personalizing them if necessary.

- Logistics management: procurement, order tracking, delivery.

- Coordination: managing all service providers and stakeholders (suppliers, internal teams, logistics platform, etc.)

- Execution: operational implementation and/or event organization.

The objective: to guarantee aesthetics, quality, and operational efficiency.

Looking forward to discussing your projects!

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

Servair (Gategroup)
PROJECT SALES MANAGER AIR FRANCE
RESTAURANTS AND FOOD SERVICE
January 2019 - January 2025 (6 years)
95700 Roissy-en-France, France
Servair - Airline Catering

MANAGEMENT OF ALL NEW CATERING PROJECTS FOR THE AIR FRANCE CLIENT

MANAGEMENT OF AIR FRANCE LOUNGES AT CDG AND ORLY
- Menu planning with chefs
- Pax forecasting, F&B procurement
- Event organization
- Contract monitoring
Commercial Strategy Project Management Business Development Tender Management Key Account Management
deSter (Gategroup)
KEY ACCOUNT MANAGER CATHAY PACIFIC
RESTAURANTS AND FOOD SERVICE
January 2016 - January 2019 (3 years)
Hong Kong
deSter - Supplier of tableware and accessories for in-flight service

2018-2017 Key Account Manager Cathay Pacific

LAUNCH OF THE NEW CATERING EQUIPMENT FOR CATHAY PACIFIC BUSINESS CLASS (2 M$)
Product procurement, delivery across three continents within deadlines

MANAGER OF THE DESTER / CATHAY RELATIONSHIP
- support client projects,
- propose tailor-made solutions,
- coordinate internal and external stakeholders,
- initiate actions to meet quality and deadline expectations,
- ensure customer satisfaction,
- develop new opportunities and identify areas for improvement.

2017-2016 Project Analyst APAC Region

SELECTION AND DESIGN OF THE NEW CATERING EQUIPMENT FOR CATHAY PACIFIC BUSINESS CLASS
Tender response, proposal organization, pricing, negotiations

GUARANTOR OF OFFERS IN THE APAC REGION:
- determine the make vs buy strategy for offers in the APAC region
- direct internal demand
- analyze and challenge the product, costs, logistics, and deadlines to offer the best product at the best price,
- write the proposal.
- For concluded deals, ensure contract monitoring and any price revisions.
Sales Development Commercial Analyst Strategic Sourcing Purchasing Strategy Business Development
Cristalens
REGIONAL MANAGER
HEALTH AND WELLNESS
January 2015 - January 2016 (1 year)
Réunion
DEVELOPMENT OF A NEW DISTRIBUTION NETWORK IN THE INDIAN OCEAN

- Market analysis and client prospecting
- Definition of the establishment strategy
- Distributor training and management
Commercial Negotiation Market Analysis Feasibility Study Export Strategy Distribution Strategy