Freelancer profile translated to English.
Back to original languageAbout Jacques
Are you leading an insurer, broker, mutual, or insurtech and looking to transform your operations with AI without getting stuck in the POC stage?
I support insurance organizations from business diagnosis to production: process audit, use case prioritization, roadmap, architecture, prototypes, integrations, and deployment.
My dual expertise in insurance and technology allows me to work on concrete topics:
- Email qualification and processing;
- Document extraction, control, and analysis;
- Business assistants, AI agents, and RAG;
- Automation of underwriting, management, and follow-ups;
- Integrations with CRMs, ERPs, insurer and partner APIs;
- Governance, human oversight, traceability, and ROI measurement.
For over ten years, I managed a brokerage firm and drove its growth through technology. I am now CEO & CTO of MENELAS, an AI-native firm and technological laboratory for insurance, and president of FORGE LABS.
I can work in several formats: 2- to 5-day diagnosis, 5- to 15-day scoping and roadmap, fractional support, or full project delivery up to the first operational version.
My approach: start with a measurable business problem, build a controllable solution, and deliver a system that is actually used by the teams.
French
Native or bilingual
Can work on-site
Dijon (up to 50km)
Experience
- FORGE LABSPresident & Insurance AI ConsultantCONSULTING AND AUDITSJune 2026 - Today (1 month)Dijon, FranceCreation and management of FORGE LABS, an AI-native web development studio specializing in the design of custom business tools — ERP, CRM, and operational platforms —, SaaS product development, and process optimization. Artificial intelligence is at the heart of our projects: automation, AI agents, RAG, document processing, and workflow orchestration. I manage product strategy, architecture, development, API integrations, deployment, and continuous improvement, with particular expertise in insurance environments.
- MENELASCEO & CTO - AI-Native BrokerageBANKING AND INSURANCEDecember 2022 - Today (3 years and 7 months)Dijon, FranceManagement of MENELAS, an AI-native brokerage firm specializing in middle-market professional risks and a technology experimentation laboratory for insurance. Design of Mycena, a business platform covering CRM, underwriting, contracts, documents, claims, finance, and communications. Development of AI agents, automations, and insurer integrations with human oversight, traceability, and production deployment.
- KELIP'S ASSURANCEPresident - Growth & Technological TransformationBANKING AND INSURANCEApril 2014 - April 2026 (12 years)Dijon, FranceCreation and management of an online insurance brokerage firm specializing in professional risks, particularly for VTC and taxi drivers. For ten years, drove growth through technology: digitalization of customer journeys, pricing and management tools, operational automation, lead generation, partner integrations, and product development. Managed the business, teams, and insurer relationships.
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Education
- Master of Law, Economics, and Management - Insurance ManagementENASS2015Management stratégique et opérationnel de l'assurance, droit, économie, gestion des risques et transformation des organisations assurantielles.
Certifications
- Growth MarketingGrowthMakers2021