Jacques Dissake

With 17 years of experience in debt collection, I assist companies in improving their customer accounts management to optimize their cash flow, reduce payment times, and secure their outstanding amounts.

During my career, I have held operational, managerial, and strategic positions, including:

✔️ Debt collection team manager (4 years)

✔️ Debt collection referent

✔️ Expert in debt collection process optimization

These experiences allow me to intervene in both debt collection strategy and the operational organization of teams and processes.

🚀 Areas of Intervention

I assist companies in various types of missions:

📊 Collection Optimization

Analysis and improvement of dunning processes

Implementation of effective debt collection strategies

Reduction of payment times (DSO)

🧭 Team Structuring and Support

Organization and structuring of debt collection teams

Implementation of efficient methods and procedures

Support and skills development for employees

📈 Performance Monitoring

Implementation of monitoring indicators

Creation of performance dashboards

Improved visibility on customer outstanding amounts

🏢 Experience & Intervention Environments

Throughout my career, I have had the opportunity to work in varied and demanding environments within companies from different sectors.

I have notably developed my expertise in debt collection and customer account management with organizations such as:

SFD

SFR

Covage

Cider

2SW

Le Cerf Info

MasterPrise

Be My Desk

Sunshine SRL

These experiences have provided me with a cross-functional understanding of debt collection, adapted to very different structures and organizations.

💻 Digital Solution Dedicated to Debt Collection

We have also developed a specialized application for debt collection.