About Jacques
French
Native or bilingual
Experience
- OJC ConseilConsultantMarch 2023 - Today (3 years and 3 months)Vannes, France
- Orange ConsultingSenior Consultant - Employee Digital TransformationMarch 2021 - March 2023 (2 years)
- BANQUE DE FRANCEUser and Change Management ManagerMarch 2021 - March 2023 (2 years)Paris, France- Definition of the support strategy for each product in the work environment: Office, Collaboration, Communication- Production of communication, support, and training materials: user guides, videos, emails, articles…- Mapping (Personas) and definition of user journeys Identification, valuation, and monitoring of functional needs processing- Definition of the support strategy for each new workstation feature- Definition and implementation of the functional testing strategy
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Education
- Master's degree in Marketing Strategies in the Digital AgeAudencia Business School2018Mastère spécialisé Stratégies Marketing à l'ère Digital
- Management of Sports OrganizationsUniversité Claude Bernard Lyon 12017Management des Organisations Sportives