About Jacques-André
French
Native or bilingual
English
Fluent
German
Conversational
Experience
- WSN DEVELOPPEMENTSalesforce - AdministratorFASHION AND COSMETICSNovember 2024 - Today (1 year and 7 months)Paris, FranceCRM MaintenanceConfiguration and setup of the solutionFunctional support on the CRMCollaboration with internal teams to optimize its useUnderstanding the needs and operational challenges of CRM projects.Leading business workshops and participating in governance.Ensuring the quality of deliverables and project monitoring.Managing priorities and resources (deadlines, costs, teams).Designing and delivering user training on new CRM tools
- GIROPHARMSALESFORCE - ADMINISTRATORAugust 2023 - Today (2 years and 10 months)94150 Rungis, FranceAdministration and improvement of the CRM Project management (gathering business needs, writing specifications/specs, user acceptance testing, writing business documentation) Managing data imports/exports/updates Flows management Reports/Dashboard/Data Analysis
- HellioProject Manager - RIOctober 2021 - July 2022 (9 months)Paris, FranceResponding to Business needs (Sales/Professional Networks) Continuous improvement of the CRM Implementation of an interactive map via Analytics Studio for Sales
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Education
- DUT, Logistics and Transport ManagementIUT-B Lille 3 Tourcoing2013DUT, Gestion Logistique et Transport
- Baccalaureate, ESLycée Raymond Queneau2011Baccalauréat, ES