Freelancer profile translated to English.

Description

About Via Jacqueline

Bilingual VA (NL/FR) · Relocation, administration, and commercial support · France

Multilingual Administrative Assistance & Hospitality Expertise.

I have been living in France for 19 years - first as an entrepreneur in the hospitality industry (B&B, gîtes, camping), and today as a virtual assistant specializing in supporting Dutch and Flemish speakers settling in France.

With Via Jacqueline, I help individuals and entrepreneurs navigate French bureaucracy: registration, social security, opening a bank account, vehicle import, business creation — and everything in between.

Bilingual Dutch/French, perfectly fluent in English. I work remotely, with rigor and without jargon. Rate: €50–€60/hour.

With over 35 years of experience in administrative support and 15 years as a B&B owner in France, I offer professional support services to individuals and entrepreneurs in the HORECA sector (Hotels, Cafes, Restaurants).

Areas of intervention:

Multilingual Administrative Support: Rigorous file management, official correspondence in French, English, and Dutch.

Hospitality Expertise (B&B/Gîtes): Operational support based on solid field experience in welcoming and managing establishments.

Languages

Dutch
Native or bilingual
French
Native or bilingual
English
Native or bilingual
German
Conversational
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

All´chem/Speichim processing
HSE Receptionist
March 2021 - May 2026 (5 years and 2 months)
Montluçon, France
• • Receiving transporters, suppliers, and visitors (international)
• • Explaining site rules (classified Seveso III, high threshold) and applying procedures
• • Carrying out regulatory checks (ADR) for dangerous goods transporters
• • Providing accompanying documents for dispatched waste (hazardous)
• • Managing waste schedules and communicating them to disposal companies
• • Entering, tracking, and updating Safety Data Sheets
• • Placing and receiving orders in IFS-ERP
• • Receiving raw materials in IFS-ERP
• • Entering Work Sheets in Sage100/GesCom
• • Managing the telephone switchboard, handling incoming calls and transferring them to the relevant departments (French and English)
• • Opening and closing site access
• • Monitoring entries and exits
• • Biodiversity ambassador for the All'chem site
Operational Management of Tourist Accommodations English French Translation Administrative Assistance & Secretarial Services
Socopa (via Securitas)
Receptionist
PUBLIC SECTOR
January 2021 - February 2021 (1 month)
Villefranche-d'Allier, France
• • Greeting visitors, suppliers, and drivers in person (registering in Kelio), managing access badges, monitoring alarms, notifying relevant personnel, handling telephone calls (4 incoming lines), managing mail (sorting, distribution, postage),
Administrative Assistance & Secretarial Services English French Translation Administrative Assistance & Secretarial Services
Sans Parure
Owner/Manager of Bed & Breakfasts, Gîtes, and Campsite
June 2007 - May 2023 (15 years and 11 months)
Buxières-sous-Montaigut, France
• • Welcoming holidaymakers/clients and ensuring a pleasant atmosphere
• • Planning reservations, managing the website, management, other,