About Jacky
French
Native or bilingual
English
Conversational
Italian
Native or bilingual
Experience
- Malakoff HumanisTechnical Project ManagerMarch 2022 - Today (4 years and 5 months)• Responsible for managing a strategic application portfolio, covering business applications with high impact. Daily incident monitoring, change management, and supervision of deliverable quality. Implementation of monitoring dashboards to improve traceability and operational performance.• Key interface between IT teams, functional departments, and external partners: leading monthly steering committees, arbitrating priorities, and aligning business and technical roadmaps.• Full management of the migration to Kubernetes (TKGS) on a critical scope: project plan writing, workload tracking, DevOps team coordination, and milestone validation with business units.• Active contribution to establishing a DevOps culture, in collaboration with development and production teams, with a focus on deployment automation, delivery reliability, and reducing time-to-market.• Change management for users and business units: organizing communication workshops, producing user guides, monitoring post-production satisfaction.• Concrete results: reduction of production incidents related to obsolete infrastructures, improvement of application performance (+25% measured), smooth adoption of containerized architecture by internal teams.
- RenaultIS/IT Referent – Project ManagerJanuary 2019 - March 2022 (3 years and 2 months)• Management of an IT infrastructure modernization program within a critical production environment, with a strong emphasis on security, resilience, and performance. 5-month project, €500K.• Operational supervision of mixed teams (internal & external contractors, 12 people) and coordination of various technical projects related to service digitalization and backup management.• Deployment of a structuring cybersecurity project (8 months): procedure writing, budget management (€800K), building a realistic workload plan, and monitoring compliance with ISO 27001 requirements. Number of people involved: 10.• Leading scoping meetings, regular reporting to IT management, and supporting end-users on major changes.• Outcome: 30% reduction in critical incidents, successful adoption of modernized tools, significant contribution to the SI security strategy.• Technical environment: ServiceNow, VMware, Tanium, NetBackup, monitoring tools.
- ADEOSystems AdministratorMay 2018 - January 2019 (8 months)• Server centralization (ACDC project), replication, migration to DC• Environment: VEEAM Backup, LAN
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Education
- Professional Bachelor's Degree in Management Information SystemsUVHC Maubeuge2008Licence Pro Informatique de Gestion
- Higher National Diploma in Management Information SystemsLycée H. Wallon2007BTS Informatique de Gestion