Freelancer profile translated to English.

Description

I would rather qualify myself as someone who is attached to their ambitions and principles. With years of experience (over ten years) in customer relations for online sales and service sites, I believe I am a potential candidate to ensure the quality of service for a company or an individual looking to grow their brand.

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Freelance
Data transcriber
October 2019 - Today (6 years and 8 months)
TELEPERFORMANCE MADAGASCAR
Telephone advisor
TELECOMMUNICATIONS
April 2018 - April 2019 (1 year)
Antananarivo, Madagascar
Customer advisor for a telephone and internet operator (SFR)
Handling disputes and technician appointments
Communication Customer relationship management (CRM)
VIVETIC
Customer advisor
TELECOMMUNICATIONS
March 2014 - July 2016 (2 years and 4 months)
Antananarivo, Madagascar
1. Pre- and post-sales service for an online sales site.
Tracking orders with carriers.
Emailing
2. Handling event ticket reservations for a website.

Emailing Customer relationship management (CRM)

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Computer Science
Higher School of Multimedia
2016
Informatique

Jacky Andrianarison

Transcriber

About Jacky

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