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Ivo Van OnnaIV

Ivo Van Onna

Sr. Business Analyst

€950/day
Arnhem, NL
15+ years
Business Analysis
Business Process Improvement
Requirements Specification
Change Management
Agile Method

Average response time: 1 hour

Freelancer profile translated to English.
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About Ivo

Ivo brings over 20 years of international experience in digital transformation, gained in the Netherlands and South Africa. He has supported both the Dutch government and major telecom companies, insurers, and banks with sharp business requirements, clear process design, and solid compliance documentation. Thanks to his strong stakeholder management, his smooth switching between agile and waterfall, and his talent for creating momentum, Ivo is known as the professional who truly gets projects across the finish line — on time, within budget, and with impact.

  • English

    Native or bilingual

  • Dutch

    Native or bilingual

  • German

    Conversational

  • Afrikaans

    Fluent

Can work on-site
Arnhem (up to 50km), Amsterdam (up to 50km), Utrecht (up to 50km), Den Haag (up to 50km), Eindhoven (up to 50km)

Experience

  • Nedbank
    Sr. Business Analyst
    BANKING AND INSURANCE
    February 2023 - Today (3 years and 6 months)
    Johannesburg, South Africa
    Ivo was part of the Strategy Team of Nedbank, the 4th largest bank on the African continent, to support with business analysis for strategic initiatives.

    Projects included the restructuring of the bank (17,000 employees) into Corporate and Retail services on behalf of the CEO and under the leadership of the CFO for Personal Banking. This restructuring took place with direct support from McKinsey and, besides the split between personal and business banking, involved integrating various central and decentralized data teams and their facilities spread across the bank (750 central employees or EUR 75 million/year budget, plus decentralized teams).

    Other projects involved automating operational and strategic credit reporting and developing career paths for 800 credit employees.

    Nedbank uses Jira and Confluence and, as the first organization in Ivo's experience, integrated its development teams as Squads within the business. Nedbank's business analysis practice is globally recognized (e.g., by IIBA) as a leader in applying Babok, the standard for business analysis.
    Business Analysis Requirements Specification Organizational Design Data Analysis
  • MTN (Telecom)
    Sr. Business Analyst
    TELECOMMUNICATIONS
    September 2020 - January 2023 (2 years and 4 months)
    Johannesburg, South Africa
    Telecom company MTN South Africa (40 million customers), and specifically the Financial Credit Risk Management department, undertook various projects to strengthen the credit risk function, including improving biometric customer authentication across multiple channels to reduce fraud. That project was directly commissioned by the Chief Financial Officer and Chief Digital Officer. Ivo gathered the functional requirements, designed the business processes, and wrote the specifications for the various supporting systems.
    Business Analysis Requirements Specification Process Improvement Fraud Prevention
  • Alexander Forbes (Pensioenfonds)
    Sr. Business Analyst
    BANKING AND INSURANCE
    March 2019 - July 2020 (1 year and 4 months)
    Johannesburg, South Africa
    Alexander Forbes is the largest pension fund administrator in South Africa with 1.4 million clients. As a financial institution, it is required to comply with legislation on combating financial crime (FIC, AML, KYC). This project reported to the CEO and aimed to redevelop the organization's complete operational model to increase data usage and transparency in processes, thereby enhancing the organization's efficiency and competitiveness.

    Ivo analyzed the regulations and compliance requirements, existing processes, and control measures, and designed new processes and system requirements to comply with the regulations within the new data and process framework. Engaging employees in key positions, developing process designs, functional specifications, test support, and change management were important parts of the work.
    Change Management Process Analysis Functional Specifications AML KYC Financial Crime Compliance
Check out Ivo's experience

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Education

  • Master of Arts in Philosophy
    Radboud University Nijmegen
    2003
    Master in Sociale and Politieke Filosofie. Specialisatie in de wijze waarop mensen, bedrijven en overheden zich tot elkaar verhouden en elkaar versterken.
  • Courses in Information Management
    Saxion University of Applied Sciences
    2004
    Cursussen in Informatie Management. Programma: Ondernemen in de Bibliotheek
Check out Ivo's education

Skill set

Business Analysis
Process Improvement
Data Analysis
Stakeholder Management
Change Management

Categories