About Ivic
Dutch
Native or bilingual
English
Fluent
Experience
- SpaccanapoliAI Voice Agent & Management System DeveloperHOSPITALITYMarch 2026 - Today (5 months)Lokeren, BelgiumDevelopment of a complete end-to-end digital ecosystem for the Italian pizzeria Spaccanapoli.I built an integrated platform consisting of:A modern, conversation-oriented website with online reservation and ordering systemAn advanced AI Voice Agent (“Lynn”) that handles all phone calls fully autonomously (orders, reservations, inquiries)A real-time CRM + management dashboard for the operatorThe system allows the owner to adjust all data live via the dashboard (menu, prices, opening hours, holidays, etc.), which are immediately reflected on both the website and the AI Voice Agent.Core Technologies: Retell AI, Twilio, Next.js, TypeScript, Supabase (PostgreSQL + Edge Functions), Tailwind CSS, and Vercel.Result:A fully integrated, real-time platform that transformed the pizzeria: significantly less phone work, higher order conversion, better customer experience, and complete control for the owner via one intuitive dashboard. From concept to live production in record time.
- Hotel & HospitalityHotel Concierge PlatformHOSPITALITYJanuary 2026 - Today (7 months)Ho Chi Minhstad, VietnamDevelopment of an advanced multi-device AI Concierge System for the hotel sector.The platform offers guests a fully voice-controlled, personalized concierge experience via smartphone, tablet, and in-room TV. Guests can converse naturally in their own language about everything: room service, dining reservations, spa appointments, excursions, late check-out, information about facilities, and more.Key functionalities & impact:Direct integration with existing PMS systems (Property Management Systems) for real-time availability and bookingsSignificant boost in customer experience and guest satisfaction through 24/7 personalized AI supportStrong increase in upsell and direct revenue thanks to smart, contextual suggestions from the AIReal-time synchronization across all devices + central admin dashboard for hotel managementTechnologies: Next.js, TypeScript, Supabase, Retell AI, Twilio, and Tailwind CSS.This project demonstrates my ability to build advanced AI solutions that seamlessly integrate with existing hotel systems and significantly improve both guest experience and commercial results.
- DebeckerFullstack Developer – E-commerce PlatformRETAIL (LARGE RETAILERS)May 2025 - October 2025 (5 months)Kortrijk, BelgiumDevelopment of a complete B2B/B2C e-commerce webshop for De Becker.I built the entire platform from scratch using Next.js, TypeScript, Supabase, and Stripe. The system includes dynamic pricing, EU VAT processing per country, and an advanced checkout flow.Key functionalities:Fully automated product scraping system that fetches all products automaticallyAI-driven automatic generation of product descriptions, SEO titles, and meta descriptionsGeneration of geo-targeted data and SEO optimizations for better discoverabilityReal-time inventory management and dynamic pricingProfessional B2B & B2C checkout with StripeResult: a scalable, conversion-focused webshop with a strong SEO/GEO foundation and automated product management systems.
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