About Iva
Senior Operations Linguist & Localization Specialist | EN ↔ RU ↔ BG
I'm a translator and localization specialist working with iGaming, compliance, and operational/technical documentation — content where precision isn't optional and getting it wrong has real consequences.
This focus builds directly on 15+ years inside complex, regulated corporate environments (including Fortune 50 delivery), where I led Order-to-Cash and Customer Operations teams and was directly responsible for SOPs, compliance documentation, audit readiness, and KPI/SLA governance. I know what an SOP needs to survive an audit, what a knowledge base needs to actually be usable, and how terminology drift creates real operational risk — because I've been the person accountable for fixing it when it goes wrong.
That background is what I bring into every translation: not just linguistic accuracy, but operational fidelity — tags, placeholders, and structure preserved exactly, terminology consistent across document sets, and a low tolerance for ambiguity. I work full-cycle in CAT environments (memoQ, Smartcat) and cloud-based workflows (Jira, Confluence, SharePoint), human-first with disciplined use of AI tools where applicable.
Beyond translation, my operational background opens the door to project and process coordination work — supporting structured initiatives, documentation governance, and cross-functional alignment.
Services & Specializations:
- Core Focus: Translation, localization, and LQA in iGaming, compliance, corporate and technical documentation.
- Extended Industries: Freelance assignments in Marketing, Management, e-Commerce, and Business where operational precision adds value.
- Specialized Tasks: Linguistic evaluation, TEP, and MTPE.
Feel free to reach out to discuss your project. I typically respond within 24 hours.
Bulgarian
Native or bilingual
English
Fluent
Russian
Native or bilingual
Remote only
Primarily works remotely
Experience
- FreelanceExperienced Freelance Linguist & Localization Specialist (EN/RU/BG)EDUCATION AND E-LEARNINGJanuary 2026 - Today (7 months)Sofia, BulgariaTranslation, localization, and linguistic QA across EN ↔ RU ↔ BG, with a focus on iGaming, marketing, compliance, and operational/technical documentation — content where precision is non-negotiable and small errors carry real business risk.Core Expertise:✔ Specialization: iGaming Compliance, Media Localization (MTPE), and Operational Documentation (SOP/BCP).✔ Strategic Approach: Leveraging 15+ years in Delivery Management and O2C to provide audit-ready quality and terminology consistency in regulated industries.✔ Audit-Ready Quality: Specialized in high-stakes documentation where accuracy is non-negotiable (SOPs, BCPs, and Compliance).✔ Process Integration: Seamlessly bridging the gap between operational workflows and localized user interfaces to minimize business risk.Workflow: Full-cycle translation and editing using CAT tools (Smartcat, memoQ) and agile project management environments (Jira/Confluence).
- Professional Development & Career TransitionEducational pauseApril 2024 - December 2025 (1 year and 8 months)Sofia, Bulgaria*Certified Mediator (Sep 2024): Accredited by the Ministry of Justice, Bulgaria. Specialized in Conflict Resolution and Negotiation—expertise applied to the translation of legal, HR, and sensitive corporate documentation*AI & Tech Upskilling: Completed AI Basics (SoftUni, Nov 2024) and specialized LinkedIn Learning tracks. Focused on integrating AI-assisted workflows into professional translation and localization practice.*CAT Tools Integration: Deepened experience in Smartcat, memoQ and cloud-based translation management systems;
- HCL TechnologiesDelivery ManagerLOGISTICS AND SUPPLY CHAINFebruary 2023 - April 2024 (1 year and 2 months)Sofia, Bulgaria=> Scope & Focus:Supported multilingual documentation, internal communications, and knowledge-base management for a Fortune 50 client across EMEA. Worked daily with English and Russian business materials (SOPs, reports, internal correspondence). Ensured linguistic, structural, and procedural accuracy of both customer-facing and internal documentation within regulated operational frameworks.=> Key Responsibilities:✔ Translated and localized operational manuals, process documentation, and internal communications between English and Russian.✔ Reviewed and edited business documentation for linguistic consistency, clarity, and compliance with corporate templates and standards.✔ Performed structural cross-checking of bilingual SOP templates to ensure regulatory compliance and audit-ready documentation and procedural alignment.✔ Created, structured, and maintained SOP libraries and terminology resources in SharePoint.✔ Coordinated updates of audit and compliance documentation, ensuring linguistic precision and version control.✔ Facilitated clear multilingual communication across international stakeholders teams.=> Highlights:
- Introduced an internal knowledge-assessment and documentation-consistency process.
- Maintained high communication clarity across three delivery locations.
- Contributed to audit readiness by standardizing bilingual documentation templates.
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Education
- Bachelor’s Degree in Russian Philology, Specialization: Translation and EditingSofia University "St. Kliment Ohridski"2016Activities and societies: Specialized profile in Translation and Editing. Member of the Faculty of Slavic Studies student community. Focused on the evolution of Russian literature and folklore. * Translation & Interpretation: Specialized training in translating Media, Business/Corporate, Technical, and Literary texts. Proficient in both written translation and oral interpretation. * Editorial & Stylistic Mastery: Advanced study of Russian Stylistics, Phraseology, and Pragmatics, with a focus on editing scholarly and creative works. * Linguistic Science: Theoretical knowledge in Contemporary Russian (Phonology, Lexicology, Morphology, and Syntax), Historical Grammar, and Comparative Slavic Linguistics. * Communication & Culture: Extensive study of Russian Folklore, Ethnology, and Regional Studies (Stranovedenie) to ensure high-level cross-cultural communication. * Professional Versatility: Trained for roles in international diplomacy, publishing, media editing, and public administration.
- Springboard alumniThe Springboard Consultancy Agency2014Springboard Women's Development Programme, Management & Leadership Development Activities and societies: Key areas of focus: * Assertiveness and professional presence. * Strategic networking and stakeholder management. * Goal setting and work-life integration. * Navigating organizational dynamics (London & Leeds cohorts). A globally recognized leadership program focused on empowering women in management. Developed core competencies in assertive communication, strategic career planning, and personal influence.
Certifications
- Certified MediatorMinistry of Justice of Bulgaria via Academy Sporazumenia2024
- Business Advanced English certificateBritish Counsel Language School2019